I have a commercial account with Wachovia. Several of our items have been submitted for payment and Wachovia returns them back to the merchant stating we did not have the funds available. The entire time, I am looking at my account, seeing that the funds were available. They never admit to making mistakes. After explaining their situation, they actually try to make you think the funds were not available. Sometimes it sounds convincing. They even train their employees well because their explanations really sound convincing too. Guys, please do not give up. Just keep up with your records.
Just like all these other companies are coming down, Wachovia's day is coming also, if we just stick together. We can form some type of complaint. If all of us get involved together, we will have a class action lawsuit. Keep all of your documents and document everything. You will not be sorry.
My father banks with Wachovia also and we withdrew some money from his account from the ATM. They shorted him $40. I called Wachovia for two weeks and I wrote them letters. We never received a response. My father is 69 years old and when you are on a set income, $40 is a lot. Of course, I ended up giving him the $40 he needed.
Recently, they posted my deposit to the wrong account. The clerk told me she was going to credit it for the same day. Needless to say, it was not credited the same day and that caused for my debits to be returned back to the merchant.
I am sick and tired of banking with them. They do wrong because chances are they are not going to be sued. It just takes the right person and the right amount of people.
Everyone is fighting the insurance companies and the hospitals. We need to be fighting the banks also. They are the reason the economy has gone bad also. Wachovia wasted their money on their investments; now they are taking money away from their customers just because they can do so.
Their day is coming, and it's coming soon.