- Report: #187009
Complaint Review: Wachovia Bank
| Wachovia Bank 7550 W. IH 10
San Antonio, Texas U.S.A. |
|
Wachovia Bank ripoff Forcing me to pay a $5 fee to cash my pay check unless I open an account with them ? NO San Antonio Texas
*UPDATE Employee: Just take your paycheck to your Bank!
*Consumer Suggestion: Tom, the government basically required the banks to write bad loans.
*Consumer Comment: How else does the bank make money??!
*Consumer Comment: John
*Consumer Comment: Suggestion...increase the check amount
*Consumer Comment: CLOSING AN ACCOUNT TWO MONTHS LATER IS NOT "RIGHT AWAY"..
*Consumer Comment: Credit Reports
*Consumer Suggestion: John, check your credit report..............
*Consumer Suggestion: Get your $5 back plus $45 more
*Consumer Comment: Gotta Love em!!!!!
*Consumer Comment: Rhonda,
*UPDATE Employee: we dont charge
*UPDATE Employee: we dont charge
*UPDATE Employee: we dont charge
*UPDATE Employee: we dont charge
*Consumer Comment: I agree!
*Consumer Comment: It's about Customer Service folks................
*Consumer Comment: this response does not make sense
*Consumer Suggestion: Company Has to pay it.
*Consumer Comment: Policy at every bank
*Consumer Comment: Policy at every bank
*Consumer Comment: Policy at every bank
*Consumer Comment: It's all a matter of APPROACH....
*Consumer Comment: a little clarity
*Consumer Comment: Way to go, Andrea!!!
*Consumer Comment: The Other Side of the Coin
*Consumer Suggestion: Check Cashing at No-Charge, not in my Experience
*Consumer Comment: Key Bank, National City Bank, Bank of America, and Wells Fargo......
*Consumer Comment: Key Bank, National City Bank, Bank of America, and Wells Fargo......
*Consumer Comment: Wrong Again D
*Consumer Suggestion: Funny you should say that
*Consumer Suggestion: Hummmm Deeeee
*Consumer Suggestion: Strange; Sounds Like I'm Just Giving My Opinion Like You Are
*Consumer Comment: demand payment in cash
*Consumer Comment: Strange; sounds like a company shill
*Consumer Suggestion: Utter rambling by the uneducated.
*Consumer Suggestion: Never Had a Problem with Wachovia
*Consumer Suggestion: Whoa... hold on a second.. Banks charge fees to cash checks drawn against their own bank TO MILK CONSUMERS OF MONEY.
*Consumer Comment: Allen Dell is not a customer?
*Consumer Suggestion: Legal? Yes. Ethical? Not so much.
*UPDATE Employee: Guess What dont blame Wachovia
*Consumer Comment: Already done D
*Consumer Comment: Ken,
*Consumer Comment: It's easy D
*Consumer Comment: Ummm Ken,
*Consumer Suggestion: Shame on Wachovia !!!
*Consumer Comment: Wrong again D...
*Consumer Suggestion: This is real simple actually. The banks have unlimited greed.
*Consumer Comment: Get Over It
*Consumer Suggestion: D from Naples
*Consumer Comment: Sorry Ken,
*Consumer Comment: Ken,
*Consumer Comment: How easy can we make this?
*Consumer Comment: REASONS PEOPLE MAY COME TO THE ISSUING BANK TO CASH..
*Consumer Comment: I guess that folks......
*Consumer Suggestion: Ken, they ARE honoring the checks.
*Consumer Comment: It is strange because...
*Consumer Suggestion: While it is strange
*Consumer Comment: ALL IT WILL TAKE IS A CALL TO THE LABOR BOARD..
*Consumer Comment: Bad news R,
*Consumer Suggestion: Try the labor laws too.
*Consumer Comment: Wait A Minute
*Consumer Comment: Has anyone contacted the regulators?
*Consumer Comment: Um, How about
*Consumer Comment: Wachovia is NOT forcing......
*Consumer Comment: Same at Other Banks
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First, the teller instructs him to swipe his license in a black box on the counter and they type in our bank debit card number into thier computer then inform him of a $5 check cashing fee because he does not have an account with them.
When he refused to pay the fee. They refused to cash his check.
So I called Wachovia customer service and spoke with teller manager Maria Guerrero and i asked what the fee was for. She said it was called an ANALYSIS CHARGE then placed me on hold for 5 minutes until I finally hung up.
I called back and was now speaking to a Miss LaQuisha Dickson at customer service. Was told that i could not speak to anyone higher than a branch manager or teller manager because I didnt have an account there.
She said she didnt know where the $5. fee was directed towards -only that she knows all non-customers must pay it in order to cash thier checks.
This is FRAUD - If the check has my husbands name on it and he can provide proof that he is who he claims to be. They should pay him what is on the check and take up any fee's with his employer.
DONT LET WACHOVIA FORCE YOU INTO PAYING A FEE OR OPENING AN ACCOUNT TO GET WHAT IS RIGHTFULLY & LEGALLY YOURS.
R
san antonio, Texas
U.S.A.
This report was posted on Ripoff Report on 04/17/2006 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wachovia-Bank/San-Antonio-Texas-78229/Wachovia-Bank-ripoff-Forcing-me-to-pay-a-5-fee-to-cash-my-pay-check-unless-I-open-an-acco-187009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Just take your paycheck to your Bank!
AUTHOR: Rebecca - (U.S.A.)
SUBMITTED: Friday, December 05, 2008
#2 Consumer Suggestion
Tom, the government basically required the banks to write bad loans.
AUTHOR: J G Shrugged - (U.S.A.)
SUBMITTED: Monday, November 24, 2008
The banks that aren't in trouble right now are the ones that basically got out of that game; many of the bad loans went through a few major players from independent brokers, and were backed up by Freddy/Fannie. And then resold overseas etc etc etc.
I don't think that most of us that seem like we're defending the banks actually support them for their bad practices; it's quite the opposite. But it's not a ripoff when it is something that is avoidable, and is disclosed up front. If you don't overspend your account, you won't get these fees. And the fees are told to you upfront or whenever they are changed. (Ask B of A what happens if they don't)
It would be like complaining that you weren't told to buy more than the minimum insurance when you bought your car, and then hit a Porsche Boxster, which costs way more than the liability limits you carry. It wasn't anyone elses' fault that the accident happened, and you have to have some kind of personal responsibility out there. Not every possible thing that can happen to you can be disclosed upfront.
Anyway, there are some impending changes in regards to NSFs and debit cards, and I have a feeling that the banks will resume bouncing items at the point of sale, which will result in more postings here, usually from being arrested at restaurants for failure to pay.
#3 Consumer Comment
How else does the bank make money??!
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Sunday, November 23, 2008
WHAT?!?!?!? The fees we're talking about are a NEW thing in the last few years. I'm only 37 and i CLEARLY remember the days when you actually made money off of your deposits.
How do the banks make money? They're SUPPOSED to be making money off of smart investing/lending practices. IE: they invest in a company who has sound business practices and they make money off of those investments......or.....they loan money to someone to buy a house or a car and charge interest on those loans. THAT is how the banks are supposed to be making thier money.
I have to laugh when i see bank employees on here saying things like "how else are they supposed to pay me?" They're supposed to pay you off of returns on investments and loans.
Due to the banks BAD and RISKY investment and lending practices, and the exectutives/ shareholders greed they have put themselves into a situation where they are now failing. No-one DID this to them...they did it to themselves and now they're trying to dig themselves out of the hole by slamming the small depositor/account holder.
Think about it....
Banks used to....
1) pay interest on deposits
2) not charge fees
Today banks....
1) do not pay interest on normal deposits
2) charge fees for EVERYTHING
3) make risky and high interest loans
4) invest badly
5) take huge profits for executives/shareholders
I challenge anyone to dispute this. To defend modern banking practices is as bad as defending the bully on the playground.
#5 Consumer Comment
Suggestion...increase the check amount
AUTHOR: Eric - (U.S.A.)
SUBMITTED: Thursday, November 13, 2008
#6 Consumer Comment
CLOSING AN ACCOUNT TWO MONTHS LATER IS NOT "RIGHT AWAY"..
AUTHOR: Sherri - (U.S.A.)
SUBMITTED: Friday, February 23, 2007
My mother's bank of almost thirty years was taken over by Wachovia..she had enough of them after about three months and went elsewhere.
#8 Consumer Suggestion
John, check your credit report..............
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, February 22, 2007
#9 Consumer Suggestion
Get your $5 back plus $45 more
AUTHOR: John - (U.S.A.)
SUBMITTED: Tuesday, February 20, 2007
I thought there was a high chance of it bouncing and I didn't want my bank to charge me fees. So instead I got charged fees from Wachovia to cash a proper check drawn against funds that were deposited with them. So anyway, I didn't get mad - I got even.
I opened a new account with them at http://www.wachovia.com/misc/0,,633,00.html and 60 days later I got a nice $50 bonus. Then I closed the account.
I hope they choke on the original $5 I gave them.
#10 Consumer Comment
Gotta Love em!!!!!
AUTHOR: Patrick - (U.S.A.)
SUBMITTED: Saturday, December 02, 2006
As a side-note, I have never seen anyone standing in the non-customer line accept the offer to open an account. Many do not speak English enough to understand what is being offered to them. Many do not even have the appropriate ID that is required to open an account. You do the math ... there are reasons why people do not want to open a bank account, usually relating to the background checking involved ...
#17 Consumer Comment
It's about Customer Service folks................
AUTHOR: Claudia - (U.S.A.)
SUBMITTED: Tuesday, November 21, 2006
If you listen to the bank employees they always try to get these people to open accounts, and for the customers cashing checks, they talk to them about direct deposit. So why not make money off of those who tie up lines- I'm all for it. Just as an aside, hello it's 2006, why in the world do people even cash their checks anymore? Lord it's not 1950. If you have the ability to have direct deposit go for it, it'll make your life SO much easier.
#18 Consumer Comment
this response does not make sense
AUTHOR: Joseph - (U.S.A.)
SUBMITTED: Tuesday, November 21, 2006
Why not open an account at Wachovia so you can cash your checks for free? Or cash your checks at whatever bank you DO have an account at already? If for some reason you do not have an account anywhere at all (i.e., to avoid having to identify yourself and other personal details), then that is an issue that only YOU can deal with.
if someone who has 2 forms of ID and his NAME is on the check and when they check to see if the check is valid and it is, their is no fraud involved. It is just unfair and I feel not legal at this point. And another point we should address with Wachovia is that they cash checks that are the biggest checks and if you dont have enough to cover that check but small ones that come in, they will check the biggest check and apply a few to the smaller ones and bounce them. When I found out their did that, I closed my account. instead of cashing the smaller checks, they opted for the larger checks. I know bouncing checks are wrong however it does happen and they you get stuck with huge fees instead of smaller ones.
#19 Consumer Suggestion
Company Has to pay it.
AUTHOR: Josua - (U.S.A.)
SUBMITTED: Saturday, November 18, 2006
#20 Consumer Comment
Policy at every bank
AUTHOR: Peter - (U.S.A.)
SUBMITTED: Saturday, November 18, 2006
Why not open an account at Wachovia so you can cash your checks for free? Or cash your checks at whatever bank you DO have an account at already? If for some reason you do not have an account anywhere at all (i.e., to avoid having to identify yourself and other personal details), then that is an issue that only YOU can deal with.
#21 Consumer Comment
Policy at every bank
AUTHOR: Peter - (U.S.A.)
SUBMITTED: Saturday, November 18, 2006
Why not open an account at Wachovia so you can cash your checks for free? Or cash your checks at whatever bank you DO have an account at already? If for some reason you do not have an account anywhere at all (i.e., to avoid having to identify yourself and other personal details), then that is an issue that only YOU can deal with.
#22 Consumer Comment
Policy at every bank
AUTHOR: Peter - (U.S.A.)
SUBMITTED: Saturday, November 18, 2006
Why not open an account at Wachovia so you can cash your checks for free? Or cash your checks at whatever bank you DO have an account at already? If for some reason you do not have an account anywhere at all (i.e., to avoid having to identify yourself and other personal details), then that is an issue that only YOU can deal with.
#23 Consumer Comment
It's all a matter of APPROACH....
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Saturday, November 18, 2006
1. A non-customer marches in to a local branch, demanding that the bank cash his/her paycheck. The bank kindly explains that as a non-customer, a fee applies to cash this check at their bank. The demanding customer becomes upset - asking for an explanation as to why, if this check is cut against their bank, a fee is involved. After 10 minutes of nonsense, a REAL bank customer decides he is tired of waiting BEHIND some bum who doesn't have a bank of his own. He leaves the bank...and takes his account (and money) with him.
2. A non-customer calls the bank AHEAD OF TIME, explains the situation, and asks the representative if, as a courtesy, the check may be cashed without fee and what would be the best way to accomplish this. At four different banks (for checks received as gifts, refund checks, rebates, etc.) this approach has resulted in my running through the drive-through, sending the check and my driver's license to a teller, and receiving my money AT NO CHARGE in record time.
I do not believe that this is a function of LUCK, but rather the bank's appreciation of my understanding of THEIR NEEDS. If you expect to take your paycheck into a bank as a non-customer EVERY WEEK and get it cashed at no charge, your head is somewhere in FANTASY LAND. The bank is not going to perform a FREE service to a non-customer on a recurring basis. However, as a one-time courtesy, I have found that using approach #2 results in a charge-free cashing of one simple check. Perhaps the bank feels that this courtesy will win them a new customer...and in the case of Bank of America, they were correct! Twice they cashed refund checks from my university....and at no charge. Now, I live in a state where there are no BOA branches (though there ARE BOA ATMs around me here)...and I STILL bank with them because they performed a COURTESY.
Bottom line: stop searching for something for nothing. Banks are in business to make money, not give you a charge-free out when your irresponsibility and check-bouncing leaves you no checking account options.
#24 Consumer Comment
a little clarity
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Saturday, September 02, 2006
As for the disgruntled wachovia person who initiated this thread I think she was just pissed because if the check had been written on bank of america or wells fargo and didn't have an account she would have been charged a fee and written about those banks.
I am a prior wachovia customer who initiated my account in south carolina over 10 years ago and was pleased with them back then. When I found out wachovia was now in san antonio, I immediately went back and have yet to be disappointed with this bank, they always greet you nicely in the drive thru and when I had a problem with fraud on my account they immediately creditted my account over the phone, reversed charges and sent me a new credit/debit card. I really like this bank and they are available 24hrs a day
The others who object to charging a fee to cash a check for a non-customer think banks are members of the many so-called 'non-profit organizations.' They're also probably the ones who buy an item from Target/Wal*Mart/KMart 6 months previous and try to return it for a cash refund--with no receipt!
I have yet to see any industry stay in business when they can't make money.
I'd like to have these objecters as my employer. I don't CARE if they don't make any money--I want my paycheck as usual.
Even though I dislike this expression, I'll use it: You go girl!
#26 Consumer Comment
The Other Side of the Coin
AUTHOR: Andrea - (U.S.A.)
SUBMITTED: Thursday, May 11, 2006
Yes, I too, work for a bank that charges a $5 non-customer check cashing fee, though not one of the several mentioned. I don't know about any of the other bank employees that responded, but I get paid to do my job. And, where does my bank get the money to pay me? From charging for services we provide to both customers and non-customers. Every check I cash, coin roll I count, and deposit I make, takes time which I get paid for.
Furthermore, that work gets taken by a courier, (who gets paid) to a proof department full of people that process those transactions, (they also get paid) which is then posted by yet another department of people (who also get paid). This doesn't even begin to cover the loss prevention departments that will alert us if something unusual is happening on your account to try and save you money, the corporate security, district managers, operational auditors, HR departments, branch support centers, trainers, compliance, the list goes on and on and on. Let's face it. A bank takes a lot of people (who all get paid) to run and provide for our customers and non-customers the very services that everyone expects for free.
I wouldn't expect to go to a check cashing place and not pay, at the very least, a significant percentage of my check in exchange for that service. Yet, when a non-customer walks into my branch to cash a check drawn on my bank, that is exactly the function we serve for that person.
Yes, we are obligated to our customers to provide the services promised to them when they open an account, which includes honoring checks they have written to third parties. However, one of the most important services we provide our customers is protection.
Why would we prefer someone to open a free account rather than simply cashing the check they present to us? Because at that point we can have on file all the indentifying information necessary to track someone down in case of fraud. The check may be good, but that doesn't mean that the person cashing it is. A driver's license number, which could very well be fraudulent without verification, just doesn't cut it anymore in this world of fraud and identity theft.
Why do you think it is that banks are forced to charge these types of fees now to make the same amount of profit they could make years ago without these fees? Because people are no longer the same type of people they were then. The times have changed. Turn on the news and you will see daily reports of phishing, fraud, identity theft, foreign lottery scams, etc. We're just trying to keep up. The $5 fee is a tiny drop in the bucket compared to the amount of fraud loss that goes on and the money we reimburse to our CUSTOMERS when they have encountered one of these problems.
I am sorry that people are offended by this practice, but I hope that this explanation will help to explain why it has become necessary. I can guarantee this. Anyone who becomes a CUSTOMER by opening a free checking account at my bank, can be confident that they will receive first class and first name service each time they walk in my branch and that I will protect their money as if it were my own.
Yes, that may mean collecting fees from non-customers to provide for my customer's security that if anything fraudulent happens, they will be fully reimbursed and have the availability of services with which to investigate and, if possible, recover or prosecute their loss.
Anyone with any other questions regarding these or other issues, should contact your local bank to get sure answers on their practices, rather than relying on comments from angry and disgruntled people who only see things from their particular point of view and want to make it seem as horrible and illegal as they can.
Trust me. If there is one thing a bank and its employees MUST do, it is abide by the law. If this practice were illegal, it wouldn't be done. Especially not as widespread and commonly practiced as it is.
#27 Consumer Suggestion
Check Cashing at No-Charge, not in my Experience
AUTHOR: Michelle - (U.S.A.)
SUBMITTED: Thursday, May 11, 2006
In Key Banks Deposit Account Agreement and Funds Availability Policy it states: We reserve the right to charge a fee to a non customer if we decide to cash a check for the non customer, even if the check is drawn on us. You agree that the charging of such fee is not considered wrongful dishonor. ** I called to see if in fact they charge and how much, I was told $5.00 by a teller in the 10 W Market St Branch.
In National City Bank's Pricing Schedule for Personal Accounts is states:
Check cashing (for non-customers) .... $7.00 per check.
In Bank of America's Deposit agreement it states: We are not liable yo you for refusing to cash the check or for charging a check cashing fee. ** A teller at the 301 S. Kings Drive verified it was $5.00.
I was unable to obtain a statement of fees or pricing schedule for Wells Fargo, however after contacting, General Banking Questions:1-800-869-3557, customer service they confirmed a fee of $5.00.
I am amazed however you are able to go to all of these banks and cash checks at no fee. In all my time, I have never been able to cash a check at a bank I am not a memeber of without a fee, which is why I only deal with my home bank.
Although I do not agree with this fee, most all banks charge the fee, I feel because they are actually trying to discourage non-customers from coming in, as they will have more time for their customers.
#28 Consumer Comment
Key Bank, National City Bank, Bank of America, and Wells Fargo......
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Wednesday, May 10, 2006
Anyone who claims that a bank charging a fee to cash a check drawn against itself is "standard practice" is either drinking the Jim Jones Kool aid cocktail or has Windex in his brain. It costs a bank exactly ZERO cents to cash such a check. If a bank ever asks me to pay a fee to cash one of its own checks, I'll splash its name all over the pages of my website - then let every student of mine know how it does business.
Perhaps after they receive a boatload of poor press and damaging negative publicity, they will know who TRULY controls business in this country.
#29 Consumer Comment
Key Bank, National City Bank, Bank of America, and Wells Fargo......
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Wednesday, May 10, 2006
Anyone who claims that a bank charging a fee to cash a check drawn against itself is "standard practice" is either drinking the Jim Jones Kool aid cocktail or has Windex in his brain. It costs a bank exactly ZERO cents to cash such a check. If a bank ever asks me to pay a fee to cash one of its own checks, I'll splash its name all over the pages of my website - then let every student of mine know how it does business.
Perhaps after they receive a boatload of poor press and damaging negative publicity, they will know who TRULY controls business in this country.
How would you know of the unauthorized charges hitting my account if you are not an employee? It's not mentioned in this thread.
How would you know my name was Nick when my posts say N?
On a job application to Wachovia is there a question that asks if you are despicable? I've never before had the displeasure of having to deal with so many people programmed to be despicable and outright liars as I have with Wachovia employees.
I am not involved in scams of any kind. To suggest that I am a scammer based on the fact that unethical companies such as Wachovia try to rip me off is laughable! The unauthorized charges that hit my account are from unethical companies such as Wachovia. I cant help it if they look for ways to rip people off and I will not use any company a second time if they attempt to rip me off.
I do however do everything in my power to make the public aware and to get the unethical companies as I have done with Wachovia. I have undisputable proof of the outright violations of federal laws & the fair credit reporting act by Wachovia. The theifs will soon be on the chopping block! Both the FTC and Comptroller of Currency will be on them like bugs on Sh*t! Wachovia lost this battle! They will be exposed on TV, in the papers and forever on my sites!
#31 Consumer Suggestion
Funny you should say that
AUTHOR: Deidra - (U.S.A.)
SUBMITTED: Monday, May 08, 2006
As for me, I make decisions for myself based on what's right for me not everyone else. On the same note, what applies to me may not apply to other people and their experiences with a company.
And apparently, you are involved with alot of scams yourself since you kept having so many unauthorized charges hitting your account with Wachovia! It doesn't seem like you're too good at picking out bad companies either. So maybe you're the one who needs to learn a lesson.
You really should stop contradicting yourself. You should take your own advice. If you'd paid half as much attention to the companies you were dealing with online as you do to what I post on this site, maybe you wouldn't have such a grudge against Wachovia. And once again, MY NAME DOES NOT CONTAIN THE WORD "DIE". Pay attention to detail Nick!! My name is DEIDRA!!!
when you say...
"Fourth, If you must know, I come to this site on a regular to check out companies before I do business with them as I said in my first posting that I was scammed and I have since learned my lesson."
When you want to do business with another company, come here and see so many pages of complaints from so many people do you still do business with them? Or do you ignore and defend the complaints like you do with Wachscambia?
Maybe some day you will learn your lesson!
#33 Consumer Suggestion
Strange; Sounds Like I'm Just Giving My Opinion Like You Are
AUTHOR: Deidra - (U.S.A.)
SUBMITTED: Tuesday, May 02, 2006
#34 Consumer Comment
demand payment in cash
AUTHOR: Larry - (U.S.A.)
SUBMITTED: Monday, May 01, 2006
You can legally demand to be paid in cash, a.k.a. legal tender. Serve a written demand on the employer that he pay you in cash because his bank will not cash his checks without you paying a fee. Then demand reimbursement of whatever fees you have paid.
You may also want to look into your state statutes. Arizona, for example, has a state law that prohibits an employer or his agents from exacting anything of value from an employee as a condition of employment. (God, if a labor-hostile state like Arizona has a law like that then it would be hard to imagine that other states do not have similar legislation.) The bank is acting as the employer's agent in the situation described in the original post.
#35 Consumer Comment
Strange; sounds like a company shill
AUTHOR: N - (U.S.A.)
SUBMITTED: Monday, May 01, 2006
I have to assume that anyone who made such good comments on a site with so many horror stories about the unethical tactics and policies of such an unscrupulous bank must be an employee. Are you?
#36 Consumer Suggestion
Utter rambling by the uneducated.
AUTHOR: Philip - (U.S.A.)
SUBMITTED: Monday, May 01, 2006
You didn't risk going to your bank, because there was a holding period. You went to the bank that was written on the check, because you wanted the cash in hand. So don't speculate or make assumptions that someone doesn't want to bank at there bank, sometimes you just want your money owed to you today, right now! And that is exactly what a check written from an employer with funds in the bank is, CASH!
If you are getting charged to get your money, it is wrong. Write the Lt. Governer, Dept. of Labor, Civil Liberties Union, and your local newspaper and radio. The more people you get involved the faster you will see results in your favor. Good luck.
#37 Consumer Suggestion
Never Had a Problem with Wachovia
AUTHOR: Deidra - (U.S.A.)
SUBMITTED: Monday, May 01, 2006
#38 Consumer Suggestion
Whoa... hold on a second.. Banks charge fees to cash checks drawn against their own bank TO MILK CONSUMERS OF MONEY.
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Sunday, April 30, 2006
D in Naples - we all know your game because we read your nonsense where ANY person ever challenges the practices of a big business. You have your head so far up Wachovia's a** that we cannot tell where they end and you begin - and that's fine. If want to support unethical profiteering at any cost, that's your prerogative. Just don't bring your smack on to these pages and pass it off as truth..because your words represent your varnished OPINION, not the legality of any given situation.
#39 Consumer Comment
Allen Dell is not a customer?
AUTHOR: J - (U.S.A.)
SUBMITTED: Saturday, April 29, 2006
"Additionally lets say you work for Dell, Dell has thousands of employees. Now if you decide with all the other thousands to bring your checks to wachovia to cash your check then we have lines out the door of our branch and you are taking time energy and effort away from our paying customers."
Thats laughable! It seems to me that Dell would be a paying customer and very, very large customer!
So why dont you tell Dell to bank elsewhere?
The more I read here the more obvious it becomes that the thought process of those who work at wachovia has been altered, twisted and directed away from reality!
Has anyone else noticed this?
#40 Consumer Suggestion
Legal? Yes. Ethical? Not so much.
AUTHOR: Stile - (U.S.A.)
SUBMITTED: Sunday, April 23, 2006
http://www.consumerreports.org/cro/consumer-protection/checkcashing-fees-202/overview.htm
Essentially, the banks are asserting that they have a right to charge fees to non-customers, and the courts seem to agree.
It seems the only remedy would be increased federal regulation.
#41 UPDATE Employee
Guess What dont blame Wachovia
AUTHOR: Allen - (U.S.A.)
SUBMITTED: Saturday, April 22, 2006
Additionally lets say you work for Dell, Dell has thousands of employees. Now if you decide with all the other thousands to bring your checks to wachovia to cash your check then we have lines out the door of our branch and you are taking time energy and effort away from our paying customers. The end result is your company has choosen not to include you when they open your account. They are given the choice. Balme them, use your own bank or learn to deal with it
#46 Consumer Suggestion
Shame on Wachovia !!!
AUTHOR: Samuel - (U.S.A.)
SUBMITTED: Thursday, April 20, 2006
There is no reason I, or anyone else should have to utilize Direct Deposit or be obliged to go to our own bank (or Credit Union) just to cash a paycheck.
Wachovia will never, ever get any of my banking business!!! That includes mortgages, car loans, CDs ... period !!
If everyone reading this Rip Off Report that has an account at Wachovia were to cancel their account, Wachovia might be smart enought to change their business practices. One negative report such as this is sufficient to negate 10 radio or TV advertisements.
I understand (and commend) your loyalty to your employer, more people should be that way, but doesn't the overwhelming number of complaints about Wachovia give you pause? Think of it this way... Wachovia isn't even in my part of the country, but if they started to open branches here, I'd be telling people about all the bad things I read about them. It's a shame that their bad reputation preceeds them.
#48 Consumer Suggestion
This is real simple actually. The banks have unlimited greed.
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Thursday, April 20, 2006
Some people don't qualify for bank accounts because they have been irresponsible or even fraudulent in the past. This doesn't give banks the right to extort them because they have no other option. If someone worked an honest job and got the paycheck from a legit company, there is NO risk to the bank in cashing it. The employer PAYS the bank to hold their money and give it to the employees as directed. The "Pay to the Order Of" language on the front of the check means PAY THAT AMOUNT, not pay that amount minus some arbitrary fee. The employee deserves his money, ALL of it.
Wachovia, as with many big banks, has a TOTALLY free checking account that this guy can open. If he uses his account responsibly, he will be able to cash checks, make deposits, use a check card, etc.
More than likely, he owes another bank money for misuse of an account and that is why he goes to Wachovia to cash his checks.
His employer more than likely DOES pay fees to bank commercially with Wachovia. BUT, they probably also have features on their accounts that tey earn interest by sweeping out their balance and investing on a regular basis so their fees are offset.
His employer can also elect to waive the $5 fees. This is common practice when a company has employees who need to cash their checks during a lunch hour and it is good business to let them run across to the nearby bank and get back to work rather than take 2 hours to go to the Check Cashing Place and pay the 1-3% that those places charge.
Bottom line..it is NOT illegal; it IS fair to those who hold shares in Wachovia; it is easy and FREE to open and maintain account at Wachovia (if you are responsible); his employer CAN have those fees waived and finally, YOU HAVE THE CHOICE. You are not being forced to cash your check there. Go open an account somewhere else, if you can.
#53 Consumer Comment
How easy can we make this?
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Wednesday, April 19, 2006
Note that they are not allowed to charge anyone to cash a government check, and those funds aren't even on deposit with them.
If he takes his check to his own bank, he will likely not have immediate access to his money7 while his bank clears the funds from Wachovia? How fair is that?
Pretty much the only good thing you can say about Wachovia, is that they make Wells Fargo and Bank of America seems not so bad.
#54 Consumer Comment
REASONS PEOPLE MAY COME TO THE ISSUING BANK TO CASH..
AUTHOR: Sherri - (U.S.A.)
SUBMITTED: Wednesday, April 19, 2006
2. Their bank may put a hold on deposits (less the first $100 they are required to make available by federal banking regulations).
3. They may bank out of state (as I do) and would prefer to wire in their deposits as opposed to waiting 2-3 business days for the mailed-in deposit to post. I had to do this for two pay periods waiting for my Direct Deposit to start when we changed banks.
4. Because they have the legal right to submit a demand item (aka a check) to the bank upon which it is drawn for payment without it being dishonored if the payee doesn't like to be extorted.
#55 Consumer Comment
I guess that folks......
AUTHOR: D - (U.S.A.)
SUBMITTED: Wednesday, April 19, 2006
#56 Consumer Suggestion
Ken, they ARE honoring the checks.
AUTHOR: Cyn - (U.S.A.)
SUBMITTED: Wednesday, April 19, 2006
However, I do see your point about the fee being inappropriate. I totally agree. How can they charge a fee to cash a check they issued themselves?
Greedy banks, that's all I can say.
#57 Consumer Comment
It is strange because...
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Wednesday, April 19, 2006
The company that deposits the funds is paying the bank to process its checks. For the bank to tack on a check cashing fee is unethical, if not illegal.
I understand that there is legislation being considered now to outlaw this practice.
#58 Consumer Suggestion
While it is strange
AUTHOR: Cyn - (U.S.A.)
SUBMITTED: Tuesday, April 18, 2006
The solution would be to deposit the check in your own bank account at your own bank or, better yet, credit union.
As others have also suggested, direct deposit is great. It saves you a trip.
#59 Consumer Comment
ALL IT WILL TAKE IS A CALL TO THE LABOR BOARD..
AUTHOR: Sherri - (U.S.A.)
SUBMITTED: Tuesday, April 18, 2006
Check with your State Commissioner of Labor.
#61 Consumer Suggestion
Try the labor laws too.
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
Christ, now they're charging you people to "access" your money electronically. What did somebody post today about. He was charged $10 per transaction because his debit card didn't work? When are you people gonna learn and just say no to this crap. I refused to take bankone checks at my shop because of their B/S policies and procedures. They wanted me to pay them $5 to verify a check on my credit card. I don't think so. Oh and by the way, no more bankone. As a matter of fact, the last time we discussed this matter was over bankone's charging someone to cash a payroll check drawn on bankone.
If anything, I'd go back to my employer and complain about how wachovia is ripping off the poor employees. I'll bet one phone call to wachovia will end that crap real fast. Or the employer will change banks. I would. Damn, there must be a dozen or more, new banks in San Antonio in the last four months.
#63 Consumer Comment
Has anyone contacted the regulators?
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
It was always my understanding that a bank must honor a properly presented check which is drawn on the bank. I think the bank may play some games like saying it is from an account opened in another branch, but I am not sure this would tsnad up to a challenge.
This practice is sleazy, and at the very least borders on illegal. I'd love to someone stand up to them and make a case.
Another thing you could do is have your husband notify his company's HR department that Wachovia is refusing to honor his paycheck. That might be interesting too.
Good luck.
#65 Consumer Comment
Wachovia is NOT forcing......
AUTHOR: D - (U.S.A.)
SUBMITTED: Monday, April 17, 2006
There has been fees to cash payrole checks, in one amount or another for the past 9 years.
So, do what you think you can do and take your check back to your bank.
And if your bank is a NATIONAL BANK I'll bet they charge to cash a payrole check for someone who doesn't bank with them. More later.
And I look forward to your response.

