• Report: #288099

Complaint Review: Wachovia Dealer Services Aka WFS Financial

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  • Submitted: Fri, November 30, 2007
  • Updated: Fri, November 30, 2007

  • Reported By:Whitsett North Carolina
Wachovia Dealer Services Aka WFS Financial
P.O. Box 25341 Santa Ana, California U.S.A.
  • Phone: 800-289-8004
  • Web:
  • Category: Loans

Wachovia Dealer Services Aka WFS Financial WFS collection practices are deceptive,scary,unethical,rude and illegal when they tell you they will take my home. Santa Ana California

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Scared:

I also have a auto loan with WFS. The original contract was for a new Pacifica but 2 months after I took delivery of the car it caught fire due to a defective factory part.
Well, to make a long story short my Insurance Company paid their value and I had GAP Insurance which I was told would cover any deficiency balance due. Unfortunately it did not cover about $4300. So at that point some one from WFS contacted me and said that I owe them and if I did not pay they would take my home.
They informed me that they could rewrite the balance due under a new contract and spread it over 36 months. Sounded ok until I got the contract in the mail. The interest rate had tripled to 18%. At this time I was sick and on disability and was unable to think clearly. They also said that the loan had to be rewritten with them and I could go nowhere else. They had me I thought at the time.
Well having no other source of obtaining the money I signed it. That was my first and last mistake with these people.
Now I have gotten sick again and fell behind 2 months. I pay them every month now but it is not good enough for them and they won't re-age it to catch it up. Late charges are $25 each month and they call me constantly every couple of hours(each time its a different person) to find out when I will pay next even though they were paid a monthly payment a few days ago by phone. It has gotten to the point where I don't answer anymore, but I did today. They told me that I was not trying hard enough to pay my obligations,that I should not have been approved at all even though my FICO was over 700, and if we do not get another payment within another 4 days they will sue me and take my home.
I Have since contacted the Attorney General in NC and am in the process of filing a claim against them.

Scared
Whitsett, North Carolina
U.S.A.

This report was posted on Ripoff Report on 11/30/2007 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wachovia-Dealer-Services-Aka-WFS-Financial/Santa-Ana-California-92799/Wachovia-Dealer-Services-Aka-WFS-Financial-WFS-collection-practices-are-deceptivescaryun-288099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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