- Report: #288099
Report - Rebuttal - Arbitrate
Complaint Review: Wachovia Dealer Services Aka WFS Financial
Wachovia Dealer Services Aka WFS FinancialP.O. Box 25341 Santa Ana, California U.S.A.
Wachovia Dealer Services Aka WFS Financial WFS collection practices are deceptive,scary,unethical,rude and illegal when they tell you they will take my home. Santa Ana California
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I also have a auto loan with WFS. The original contract was for a new Pacifica but 2 months after I took delivery of the car it caught fire due to a defective factory part.
Well, to make a long story short my Insurance Company paid their value and I had GAP Insurance which I was told would cover any deficiency balance due. Unfortunately it did not cover about $4300. So at that point some one from WFS contacted me and said that I owe them and if I did not pay they would take my home.
They informed me that they could rewrite the balance due under a new contract and spread it over 36 months. Sounded ok until I got the contract in the mail. The interest rate had tripled to 18%. At this time I was sick and on disability and was unable to think clearly. They also said that the loan had to be rewritten with them and I could go nowhere else. They had me I thought at the time.
Well having no other source of obtaining the money I signed it. That was my first and last mistake with these people.
Now I have gotten sick again and fell behind 2 months. I pay them every month now but it is not good enough for them and they won't re-age it to catch it up. Late charges are $25 each month and they call me constantly every couple of hours(each time its a different person) to find out when I will pay next even though they were paid a monthly payment a few days ago by phone. It has gotten to the point where I don't answer anymore, but I did today. They told me that I was not trying hard enough to pay my obligations,that I should not have been approved at all even though my FICO was over 700, and if we do not get another payment within another 4 days they will sue me and take my home.
I Have since contacted the Attorney General in NC and am in the process of filing a claim against them.
Whitsett, North Carolina
This report was posted on Ripoff Report on 11/30/2007 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wachovia-Dealer-Services-Aka-WFS-Financial/Santa-Ana-California-92799/Wachovia-Dealer-Services-Aka-WFS-Financial-WFS-collection-practices-are-deceptivescaryun-288099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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