- Report: #433428
Report - Rebuttal - Arbitrate
Complaint Review: Wachovia Dealer Services / WFS Financial
Wachovia Dealer Services / WFS FinancialP.O Box 19733 , Nationwide U.S.A.
Wachovia Dealer Services / WFS Financial Unessisary Repossesion ! Legal Fleecing /The Royal Scam ! Irvine California
*Consumer Comment: Legal but Unethical
*Consumer Comment: Vehicle equity.
*Consumer Comment: NO OTHER BANK WOULD DO THIS!
*Consumer Comment: What?
*Consumer Comment: What?
*Consumer Comment: What?
*Consumer Comment: What?
I have been out of work due to the economy , and have been running 2 months behind but making the payment. On January 20th i made a payment , plus late fees and interest and such. On febuary 21st 2009 i sitting watching a TV program and noticed an orange light out side about 10 pm , so i got up and looked and there goes my car. I imediatly ran accross the field and stopped the guy and asked what are you doing , he said you need to talk to the bank , my wife came running up from behind , and the guy agreed to let me take my tools out for the exchange for the key so i agreed.
My wife and i removed my tools and of went the truck he said its ok you are only 6 miles away from where your car will be.
So it began ! , i called the bank in the morning and they said we repossed your truck i said WHAT !
Yes sir , I said i have been working woth you on my account past couple of months 2 months behind but still making the monthly payment.
They said Sorry Sir. So i asked what do i do they said you cant do nothing because it takes 24 to 48 hrs for the towing company to process your car.But after calling several times they told me i would have to pay off the FULL ballance which was 4,200.00 plus towing charge of 350 so a total of 4,550.00 i said fine.
They gave me the number of The Baldwin Company in Sacramento that had my car the people were nice enough but still would not give me any information on the truck , all they said was all your personal belongings are removed and put in a locker. Its a 25 dollar processing fee and 4 dollars a day for storage.They said as soon as i get the clearence from the bank i can come pick up my car i said ok. So thursday i made the arangements with wachovia to make the payment on monday western union. So now its thursday I have a verbal agreement with Baldwin and Wachovia to get the funds monday and make payment and pick up the car.Payment confirmation was into the bank by 3:00 PM
So it began , i called Wachovia and gave them the reciept number from western union " this is the only form of payment they would take CASH" and they said fine , it will take 24 to 48 hours to release your vehicle ! I said What ?
Yes we have to do the paper work !
So i called back Baldwin to make the arangements , and they said a transport just came by and picked up your vehicle , i said why ? They said they did not know ! i said do you know where it went they said i cant tell you that sir , you need to call the bank.
So It Began , i called Wachovia and they said my vehicle was in north sacramento at the Auto auctions , I said What ! Please give me the number so i can call these people ! So i called the place in Sacramento and they had no record of the vehicle even being picked up ! They said as soon as we pick up a car its logged into the computer. So then i called wachovia back and then they said it was at North Bay Auto Auctions in Fairfield CA , I said What ? 80 miles away , now remember i have no vehicle.
So i called them up they had no record of the vehicle , i said Wachovia says its there, they said you will have to wait till the end of the day and the records come in.
So i called back Wachovia and explained and said im about ready to get the police involved because nobody knows where my vehicle is , they laughed and said no its there because they called Baldwin and confirmed.
So i called back the North Bay Auto Auctions , and they said its a 150 dollar towing fee , and per day storage, after they explained to me that the car was there.
So i called back to Wachovia and they said they were just getting ready to sign the release and i told them about the charges and they said they would pay for those and included in the fax.
So i went and picked up the car at North Bay Auto Auctions , and noticed that behind the ladys clipboard were Wachova Dealers stickers they were flying these decals like the amercian flag , i imediately thought that these people are in league with wachovia.
So when i asked wachovia for a pay off discount they said they could not , because the car was worth more than what i owed on the loan.
So here it is.
1)When the car was repeod Baldwin pulled all my peronal items out !
2)They assesed the cars value ! and reported it to Wachovia !
thats how Wachovia new the condition of the car.
3) With in 5 days it was already at the auto auction.
4 ) I only owed 4,500 dollars on the principle ballance of the car that i paid $23,000 and was late but making regular payments 8 payments till payoff.Now Granted this is not including the interest that they made on the car.
In my thinking they wanted the car back , figured since i was late i couldnt come up with the full amount and wanted to sell it.
In less than 5 days it was at the auction , my car was repoed on a tuesday night feb 2009 and on its way to the auction on the following monday , after making direct comunication with both the towing company and lender 2 to 3 times.
I had the car financed through future nissan , and figured i would save a couple of points by going with wachovia...
I went through a week of anxiety and dissorder from these guys , i would say a few other words but i better not...
Last 8 paments to go , Car repoed ! What a SCAM resale value was 8,000 and you figure if a dealer picks it he is going to make interest on that , this vehicle was babied it would easily pull full blubook at auction.
2001 Nissan Xterra SE , come on !
What a system we live in today , and this is possibly the same system and corporations that recieve government bail outs !
They are the Welfare Queens of the US seriously !
Almost a victim of corporate fleecing ! Whew !
I belive that the public should be aware of these guys , i here their is a lawsuit going againts these guys i would help in anyway.
Does anybody have any children out there that want them to go through this corporate cesspool of sorrow ?
Seriously If this was one of your children what would you do ?
Email me at ibe(((REDACTED FOR SECURITY PURPOSES)))
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This report was posted on Ripoff Report on 03/12/2009 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wachovia-Dealer-Services-WFS-Financial/nationwide/Wachovia-Dealer-Services-WFS-Financial-Unessisary-Repossesion-Legal-Fleecing-The-Roya-433428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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