• Report: #927204

Complaint Review: Wage Works fsa

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  • Submitted: Tue, August 14, 2012
  • Updated: Tue, August 21, 2012

  • Reported By: jim — Waikoloa Hawaii United States of America
Wage Works fsa
po box 60068 Phoenix AZ. Internet United States of America

Wage Works fsa convincing ,claim to make medical spending easy, not easy imposible,turned over to collection.try to keep all your money and pay no one. Internet

*UPDATE Employee: Response to complaint

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Wage works partners with your employer to get you to allow them to deduct money from your check for medical expenses.You estamate your expence for the year and in a couple months they have the total amount you expected to spend in a year. For us it was 2000 dollars.after we began to use the card they sent us it seemed to work ok. After a month we found out that the people we used the card with ,pharmacies, Doctors, Dentists were not being paid . We were having to send reciepts with where how when why over and over to the Wageworks company to get them to pay the doctors. One turned us over for collection because this Wageworks credit card would not pay.We quit the employer and guess what they will not refund us our money and we are having hell getting them to pay our bills with our money .We had nearly a thousand dollars left and they are giving us excuse after excuse why we wont be reimbursed for this bill or that bill. The reciepts that the vendors gave us were typical credit card reciepts. Not good enough for Wage works .Every vendor had to jump through every hoop we did to get their money.We are still faxing them stuff ang getting run around.There is no benefit in using these people ,dont let them fool you. Just pay the bills yourself believe me there cant be near enough tax benefit for this much hassel, not to mention loss of your money if you take another job. If you are a vendor dont take the card as payment, they deny every one at least a month sometimes forever.

This report was posted on Ripoff Report on 08/14/2012 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wage-Works-fsa/internet/Wage-Works-fsa-convincing-claim-to-make-medical-spending-easy-not-easy-imposibleturned-927204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response to complaint

AUTHOR: Executive Escalation Team - (United States of America)

Dear WageWorks Participant,

Thank you for your communication concerning your account issues. Your feedback is very important, and on behalf of WageWorks, we sincerely apologize for your experience.

We recognize your level of dissatisfaction and would value the opportunity to resolve your account concerns. Please contact us at executiveescalationteam@wageworks.com for additional assistance.

Sincerely,

WageWorks Executive Escalation Team
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