- Report: #1021551
Report - Rebuttal - Arbitrate
Complaint Review: WageWorks, Inc
WageWorks, Inc1100 Park Place 4th Floor San Mateo, California United States of America
WageWorks, Inc Non-delivery of products San Mateo, California
*UPDATE Employee: Response to Complaint
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At some point last year these deductions stopped without explanation and as of late last year I have not been able to use my commuter card to purchase my transit pass and I have had to purchase my transit pass using my own personal card.
For two months I have been trying to ask wageworks to transfer my account funds to the commuter card, and for two months they have failed to do so after repeated phone calls and assertions that it has been done. On the last phone call, they asserted that the funds would be transferred later this month, which means I have to pay for the transit pass out of my own pocket, again.
I would simply withdraw my funds from wageworks and not use them again in the future, but have since learned that they do not offer refunds. As such, I am frustrated by their incomplete and slow delivery of products that is actually costing me money; I very much feel like that they are holding my money hostage.
This report was posted on Ripoff Report on 02/28/2013 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/WageWorks-Inc/San-Mateo-California-94403/WageWorks-Inc-Non-delivery-of-products-San-Mateo-California-1021551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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