• Report: #1119320

Complaint Review: WageWorks

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  • Submitted: Wed, January 29, 2014
  • Updated: Wed, January 29, 2014

  • Reported By: Grant C. — New Orleans Louisiana
Chicago, Illinois USA

WageWorks WageWorks handles United Health Care COBRA - VERY INCOMPETENTLY Chicago Illinois

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There is far too much in the way of specifics to document all of the problems. Here is a basic summary:

1) WageWorks was assigned to process my COBRA benefits

2) They have dropped the ball so many times it is ridiculous

3) I have been very courteous & always had all of my info ready when calling them

4) Thjey provided lots of misinformation

5) The representatives, while basically friendly, are not authorized to help & are under-trained

6) After a month of phone calls, I still have no health care & am having medical issues & problems directly resulting from lack of health care

 Whoever contracted them probably got a great deal & saved their institution money, but were either unaware or uninformed that WageWorks is a very poor vendor. 

This report was posted on Ripoff Report on 01/29/2014 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/WageWorks/Chicago-Illinois/WageWorks-WageWorks-handles-United-Health-Care-COBRA-VERY-INCOMPETENTLY-Chicago-Illinoi-1119320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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