This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I recently went to a local Wal-Mart to have my oil changed. They are suppose to check and top off the other fluids as part of the service. I purposely go with an empty windshield washer resevoir. When I was told that my car was finished, I got in the car and started it to find out that the window washer was still empty, Yet the guy wanted me to sign a paper stating that all the fluids were topped off. NOT!! I was very upset and the manager of the car care center, said it must have been missed. The guy doing the service, surely did not miss checking off that box though. I made them pull the car back in and when I pulled the dip stick to check it out, it was obvious that the oil had not been changed at all. The manager refunded my money, and was suppose to change the oil for free, but it was closing time, so when I returned the next day to have that done, suddenly no one knew what I was talking about and I had to go somewhere else to have it done. I have now boycotted Wal-Mart altogether. They seem to have forgotten that the customers made them the money that they have and we can make sure that they do receive any more.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I work at a dealership in the service department and I have seen countless cases over the course of 4 years similar. Usually they only put a fraction of the required amount of oil back in or sometimes don't even change the oil . A few times I've seen a factory style filter still on the car. In some cases I'm sure they might not be able to get that filter in the Fram brand. But the filters I saw were filters that cost the price they charge for the oil change, so they can't be putting high grade filters on for a $20.00 oil change. When I talked to the customers, they say about just having their oil changed within the past week or so and were never asked if they approve reusing that filter. At that point it should have been brought to the customers attention that the vehicle requires a special filter and they should be given the option to reuse the filter or pay extra. Not just leave that one on there, which over time hurts the engine.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.