- Report: #117029
Report - Rebuttal - Arbitrate
Complaint Review: Wal-Mart Automotive Center
Wal-Mart Automotive Center#141 -- 8301 Rogers Avenue Fort Smith, Arkansas U.S.A.
Wal-Mart Automotive Center Ripoff, car damage and the pass the blame game at wal-mart Fort Smith Arkansas
*Consumer Suggestion: Wal-Mart is Incompetent when it Come to Cars
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I went into a Wal-Mart Supercenter to ge tthe oil changed on my 93 Chevy Lumina.
When I returned to pick it up, the receipt showed everything as being fine; however, I soon discovered otherwise.
Soon after, I was intending to do a routine oil check (hey, its getting to be an old car) when I discovered that the hood release lever was missing(!!!) as well as the wire that connects it to the hood. All that was left was a small pieve of plastic at the hinge. I immediately phoned wal-mart and inquired as to why they did not inform me that they had busted my hood release, and got the all too typical 'it was busted when I got there' response. Now, I know you don't NEED the lever to open the hood, but given the inaccessiblity of the wire otherwise, I'm quite sure such a thing would have been noted on the paperwork for the oil change. Luckily for me, a friend of mine works at a car dealership in my hometown and was able to get a replacement lever (and install it) for about $16. He informed me that otherwise, I would have been charged about $80. Needless to say, I learned my lesson and got my oil changed at Sears the next time around.
This report was posted on Ripoff Report on 11/10/2004 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart-Automotive-Center/Fort-Smith-Arkansas-72933/Wal-Mart-Automotive-Center-Ripoff-car-damage-and-the-pass-the-blame-game-at-wal-mart-Fort-117029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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