- Report: #446249
Report - Rebuttal - Arbitrate
Complaint Review: Wal-Mart Automotive
Wal-Mart Automotive590 Jackson Blvd. Dunn, North Carolina U.S.A.
Wal-Mart Automotive Damage to vehicle Dunn North Carolina
The next day we were going to be out in the evening, hadn't drove the van since the drive home from Wal-Mart. I heard this awful noise coming from the wheel area or at least that is what it sounded like. I had my husband to pull over and we both got out to look we noticed that we had lug nuts missing from our wheels. We were about 7 miles from Wal-Mart. I immediately called the service dept. and told them we needed someone to check it out as soon as we got there. They were like well we are about to close, it wasn't until I threatened that someone better be there when we get there and if anything happened between now and us arriving then I would not stop at contacting a lawyer, I then made a call to a family member and told them that if anything happen to us to make sure they had our van checked out good and what was going on.
We arrived at Wal-Mart to find not only were our lug nuts missing but our lug nut bolts were totally broke off, four of them. They of course did not fix this type of repair and guess what, nothing noted on our work order. We had another tire company that would wait for the check from Wal-Mart after they didn't the work. We had this repair and took the repair cost to Wal-Mart and they wrote a check for it. All well and good, no not hardly, we kept having another strange sound...took it to the other tire shop and they couldn't hear or see anything, you know that always happens......This happened over about a weeks time and finally we found the problem to be our emergency brake. So we let someone convince us that it was no big deal, STUPID on our part.
Now guess what our vehicle won't pass inspection without this emergency brake working properly. This is something that I fussed about and tried to say that Wal-Mart needed to take care of. But you know sometimes MEN won't LISTEN to WOMEN.....And in this case that is what happened I was out voted and numbered by the men who know EVERYTHING.....And now guess what we have an emergency brake to fix before we can pass vehicle inspection.....MEN LISTEN TO YOUR WIVES WHEN THEY SAY FIX IT.....Or otherwise it will cost you more down the road.....don't rig it to work ofr the time being or just think you really don't need that....But in any case this is a problem that should have been repaired by Wal-Mart when we had a chance to make them fix what they broke. And for those who say you get what you pay for, maybe everyone doesn't have the extra $200.00 plus like you to have their tires etc. done somewhere else. So they go somewhere that is supposed to do the job right the first time....So I don't want to hear any of that mess from anyone....Good for you that you can afford to go somewhere else, for some of us we believe that we are going to get what we were told we would get for our money...
Dunn, North Carolina
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This report was posted on Ripoff Report on 04/24/2009 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart-Automotive/Dunn-North-Carolina-28334/Wal-Mart-Automotive-Damage-to-vehicle-Dunn-North-Carolina-446249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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