- Report: #141599
Complaint Review: Wal Mart Supercenter Tire And Lube Express
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| Wal Mart Supercenter Tire And Lube Express 10855 S US 1
Port Saint Lucie, Florida U.S.A. |
|
Wal Mart Supercenter Tire And Lube Express broke vehicle refused to take reponsibility Ripoff! Port Saint Lucie Florida
*Consumer Suggestion: You will need to bring this up with their district Manager
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A few days after my tires were changed, my car the check oil light came on and my transmission begin shifting very roughly. I checked the oil level and poored in 2 quarts of oil and took it to a repair shop to have the transmission looked at. I was in for a major surprise. It turns out the transmission assembly was cracked, the frame on the car was slightly bent and the oil pan was crushed because the car was incorrectly jacked up.
Total repair costs came to about $3500. I contacted Wal-Mart and they refused to do anything about it. At first, they even denied working on my car, but I had the new tires and the receipt to prove otherwise. The manager of the Tire and Lube Express, Gregory Ray, was rude and disrespectful claiming that his workers never make mistakes like this. I felt like punching him in the face.
Needless to say, I will never get any auto work done at Wal-Mart again and I hope nobody around here does either.
Steven
Port Saint Lucie, Florida
U.S.A.
This report was posted on Ripoff Report on 05/04/2005 10:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart-Supercenter-Tire-And-Lube-Express/Port-Saint-Lucie-Florida-34952/Wal-Mart-Supercenter-Tire-And-Lube-Express-broke-vehicle-refused-to-take-reponsibility-Rip-141599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
You will need to bring this up with their district Manager
AUTHOR: Lori - (U.S.A.)
SUBMITTED: Thursday, May 05, 2005
My parents van was damaged by the wal mart oil and lube.But, unlike your experience, the manager took immediate responsiblity (even though it happened in a wal mart in Texas, NOT Michigan where they were at the time.) followed them to a Mechanic, drove them home, paid the bill immediatly and had a letter of apology in the front seat from the distric manager.
Just so you know, I am not an employee of wal mart. I HATE wal mart for many, many reasons. Go up the chain of command and you might get a better response. Remember that whole squeaky wheel analogy. Just don't punch anyone.
Good luck,
