- Report: #628208
Report - Rebuttal - Arbitrate
Complaint Review: Wal Mart Tire & Lube Express
Wal Mart Tire & Lube Express7701 Raeford Rd Fayetteville, North Carolina United States of America
Wal Mart Tire & Lube Express Wal-Mart Tire & Lube Store # 3595 Messed Up Car Doing Oil Change Fayetteville, North Carolina
*Consumer Comment: TLE IS NOT SEPARATE
*Consumer Comment: Chefkeith - Biddeford (U.S.A.)
*Consumer Comment: There is a checklist...
*General Comment: It's Lawyer time
*General Comment: suggestion
*Author of original report: Still no resolve
*General Comment: Master Mechanic Jim here
*Consumer Suggestion: Get a 2nd opinion from your own mechanic!
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My son took my car to Wal-Mart on 7/20/10 at 6:15pm to get an oil change, he left at 8:03pm on his way home less than 10 miles the car stopped in the middle of the road. A police officer helped him push it to a parking lot. I immediately had to rent a car. When my car was being towed the driver noticed there was oil spilled all underneath my car. I went to Wal-Mart and spoke to the manager who had me fill out a claims form. On July 27th Joe Baker from the Claims Department called, he said they would pay for my rental, rent me a car and pay for the damages. I received a call on 7/30/10 telling me he had some bad news the gasket on my car blew and they are not responsible. There was no oil in my car. Wal-Mart caused the damages and now are refusing to do anything. My car is paid for and I don't have the money to pay for the repairs or get another vehicle because they messed up I shouldn't have to foot the bill. There are a ton of complaints for the same thing happening to other people and Wal-Mart denying each claim. I desperately need help.
This report was posted on Ripoff Report on 08/01/2010 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart-Tire-Lube-Express/Fayetteville-North-Carolina-28304/Wal-Mart-Tire-Lube-Express-Wal-Mart-Tire-Lube-Store-3595-Messed-Up-Car-Doing-Oil-Cha-628208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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