• Report: #960005

Complaint Review: Wal-Mart

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, October 25, 2012
  • Updated: Sun, December 16, 2012

  • Reported By: Esha — Federal Way Washington United States of America
Wal-Mart
1900 S 314th St, Federal Way, Washington United States of America

Wal-Mart Lube Express MESSED UP MY ENGINE DURING OIL CHANGE Federal Way, Washington

*General Comment: You Define "Ghetto" and "Stupid"

*Author of original report: Police?

*General Comment: Why didn't you call the police?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I took my car in to Wal-Mart Store #2571 to the Lube Express for oil change on May 26th, 2012 Once I came to pick up my car and took it for a drive I noticed something wasn't right. I thought nothing of it and drove around town and than back to my house. The next following day my car was shutting down as I took it across the street to put gas in it. I Drove it back home and it kept on shutting down.

Once I got it back home I had my friend Marcus Brown to pop the hood for me. What we discovered that Walmart left the engine oil plug off. I took pics and videos of what it looked like under the hood. We went to walmart and showed them and the manager had the nerves to say she know her mechanics put the oil plug back on. But when we requested to see the video she would not show us the video.

I have every rights to see the video without an warrant! She kept on saying sorry cannot show it. I know they lying and covering their tracks they did something wrong. I just had a baby and how they do me and my kids like that. My car is my family. I have no family here to help me. And so she was like we will send the report to the claims department and go from there and maybe they will take the responsibility and fix it. But they had me take it to the shop and as soon as they discovered it needed a new engine.

They bailed out and put fault on me by saying my car had a leak. There was no information of my car having a really bad leak. The oil plug was off so oil has had to splatter every where under my hood and they claimed no it was leaking underneath my car. That's some lies. When my car was sitting outside after oil change there was NO leak or puddle of oil coming from underneath my car. They just don't want to pay. They need to be held responsibility, I feel they took advantage of me cuz I am a woman, that's how they do.

They think women are stupid. I am hurting cuz I need a car and I don't have the money to take them to small claim court at this moment. I am struggling all because of them. I was given that car as a gift for medical use now I have nothing and no one, thanks to them losers. I am never going to give up until I get what I came in for a new car! Since they messed up mines and robbed me of mines.

This report was posted on Ripoff Report on 10/25/2012 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart/Federal-Way-Washington-98003/Wal-Mart-Lube-Express-MESSED-UP-MY-ENGINE-DURING-OIL-CHANGE-Federal-Way-Washington-960005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Wal-Mart

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

You Define "Ghetto" and "Stupid"

AUTHOR: SUCKA! - (USA)

You say you don't respond to "ignorant" people, yet you responded to me, so you obviously must not think I'm ignorant!

You say, "Im not stopping till I get what I came in for...a new car".  That's called "bribery" and it's illegal.  By the way, did you get your new car yet?  Since they, in your opinion, took all of your friends and family away and everything else you did or did not own, do they owe you a new house?  A new family?  A new life?

Calling the police would have warranted view of those videos.  You seem like you were afraid to involve the police for some reason or another?

Take control of your own life.  You will only be ripped off if you allow yourself to be.

Ignorant can be educated.
Crazy can be medicated.
There's no cure for Stupid.

Respond to this report!
What's this?

#2 Author of original report

Police?

AUTHOR: Esha - (United States of America)

First of all, I don't know who you think you are but seriously you need to get some damn business instead of criticize people's ripoff post! And getting the police involved they wouldn't of done anything! I have nothing else to say to you! I don't respond to ignorant people!
Respond to this report!
What's this?

#3 General Comment

Why didn't you call the police?

AUTHOR: SUCKA! - (USA)

1.  Walmart is one of the worst places you can go for an oil change...ever...no matter which town or state.

2.  Why didn't you call the Police or Sherriff's Dept after making your discovery?  No business in their right mind would ever show some random person demanding video survellience of their facility for any reason.  I know I sure as hell wouldn't.  Bring the police dept into it, then of course I will!  But, NO, you DO NOT have the right to see the video without a warrant.

3.  The manager was a female, yet you are saying you were targeted and taken advantage of because you are a female?  Get over yourself.  This had nothing to do with the fact that you are a female.  This had everything to do with the fact that you were a CONSUMER making a COMPLAINT about an engine they did or did not damage.  I wouldn't doubt that they did forget to put the cap back on; however, they are not just going to up and admit such a costly repair to you...regardless of your gender. 

4.  NO, I do not work for this company...nor would I ever.

5.  Wal-mart did not take your family away from you, so do not blame them for your struggle or lack of family.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory