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  • Report: #1148290

Complaint Review: Wal Mart

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  • Submitted: Tue, May 20, 2014
  • Updated: Tue, May 20, 2014

  • Reported By: Mark — Fort Worth Texas
Wal Mart
Nationwide USA

Wal Mart Walmart money card Card compromised but then lied to 4 times Nationwide

*Consumer Comment: I too have had issues with walmart's money cards

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I found on Tuesday, 5/13/2014, that my card was used to make ATM withdraws in Brooklyn, NY and I live in Fort Worth, Texas. I called the card company and was told that they will put on a block and order me a new card. If I needed money, call them and they will open it up and then put the block back on once I am done. 

LIE #1: Replacement card was never ordered. When I called on Thursday, 5/15/2014,found that card was never ordered.

LIE #2: They tell me that they caught the compromise and they put on the block. WRONG! I found it..

LIE #3: Told me that to get my money back, I need to go online and when I am in my account, to go to where the claim form is at to start the investigation to get my $400.00 back. Found that I can not log into my account anymore since the card was cancelled. Makes my account obsolete.

LIE #4: Was tp;d on Saturday that I can go to Walmart and that I can have access to my funds. When I called today, found out that I can have access to my account, but I can not get any cash out. 

I am now informed that my new card should be here on 5/29/14, at which time I need to call to get my account turned on again. That means that I get to spend the HOLIDAY WEEKEND sitting at the house. Can't do anything like go to the Zoo or buy an ice cream from the street vendor because I have no cash. The corker is that my paycheck will be there on Friday, so that will give me over $3,500.00 and can't touch it. No access to it. I think since rent is due, I'll go live with the people from Walmart since they won't let me have any money.... Screw up their weekend...

Seems that waiting 2 weeks for a new card is to long. Course, if they had ordered the card when they told me it was going to be sent, it still would have made for a long holiday.

Why can I not go to Walmart and buy a new Monry Card and just transfer funds so that I can have access to my money? Seems that they could have offered an express shipping fro a long time customer. But, in the normal WALMART fashion, screw with your customers. Seems I'll be going to a real bank here real soon...

 

Thank you WALMART!

 


This report was posted on Ripoff Report on 05/20/2014 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart/nationwide/Wal-Mart-Walmart-money-card-Card-compromised-but-then-lied-to-4-times-Nationwide-1148290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I too have had issues with walmart's money cards

AUTHOR: malcome - ()

I use to have a walmart money card that I had my work paychecks deposited into, until I had a simular issue when I had the card stolen, and money withdrawn... trying to deal with walmart over banking issue's is like trying to teach an infant child to play mozart, or solve the cure to cancer.

 

they are the cancer that has almost had me lose my place I live at, and have my car repo'd for non-payment

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