• Report: #919503

Complaint Review: Wal-mart money card green dot

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  • Submitted: Mon, July 30, 2012
  • Updated: Mon, July 30, 2012

  • Reported By: erica — edwardsville Illinois United States of America
Wal-mart money card green dot
Internet United States of America

Wal-mart money card green dot frauduently took monies from my money card and made a credit transaction in a whole other state w/ cust serv rep being the least interested in helping assist with this matter, Internet

*UPDATE Employee: Green Dot Corporation Response

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I purchased this money card a little over four months ago. I should of know it was trouble when customer service reps could barely speak English and helping me get my card physically to my address. Then, it arrived! I use it for back up emergencies, only loading a couple hundred dollars at a time, and using the card for transactions between 10_ 50 at a time. On the latest transactions I knew I only had a limited amount, so I was making 10 and 20 transactions, so when I was about to make my last 20 dollar transaction at the local grocery store and was declined on a 6.50,

I quickly checked into it, only to receive minimal help from customer service, who I could barely understand, and then come to find out I would have to become an investigator, starting with a name of a business where the last transaction was made, in Michigan, I reside in Illinois! Yes, it coul ld have been done, but not by me! Wow, I am totally upset, not to mention flat broke, yes it waw only 20 dollars, but the last 20 dollarw until my next paycheck! I found this site, and thought I'll start here!

This report was posted on Ripoff Report on 07/30/2012 06:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-mart-money-card-green-dot/internet/Wal-mart-money-card-green-dot-frauduently-took-monies-from-my-money-card-and-made-a-credit-919503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

Thank you for bringing this to our attention. Green Dot Corporation manages the Walmart MoneyCard and our customer support is here to help. You can review recent account transactions online by logging on to your account at https://www.walmartmoneycard.com/walmart or contacting customer support using the number on the back of your card. If you have a transaction on your account you wish to dispute, contact customer support using the number on the back of your card. You may also find information on disputing a transaction in the transaction history section of your online account or the cardholder agreement you received with your card. Once you report the transaction errors, we will assist you in recovering your funds.
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