- Report: #658890
Report - Rebuttal - Arbitrate
Complaint Review: WalMart
WalMartEast Main Street Store #3447 Phone #614-239-7509 Chicago, Illinois United States of America
WalMart Store #3447 and their manager Charles Wheeler and their productassist.com/walmart and their managers and all their online agents and Asurion Service Plans,Inc.@875 North Michigan Ave Suite 1404 #877-9 I purchased a Compaq Laptop computer and 2 year service plan on 10/23/2010. The laptop didn't work when I returned home. I went back to Walmart but they told me to register on their productassist.com/ Chicago, Illinois
*UPDATE Employee: How things should have gone down.
*General Comment: Walmart Corporate Website
*Consumer Suggestion: Your Plan
*Consumer Comment: Need more information
*Consumer Suggestion: File a complaint with your attorney general of your state
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They have had me set in the customer service dept for hours after hours without ever talking to me. The store managers would stand and laugh at me. They sell junk and service plans that are worthless. You can experience their flaws by contacting their service on line. I,ve been intimmedated and imbarassed and insulted and humililiated in front of many other customers and I also have their names. Yhey have cost me thousands. I have another laptop I purchased 11/03/2010 and having the same problems getting the anti virus and online backup for my files. Ipaid for all of this from the same WalMart store.
This report was posted on Ripoff Report on 11/05/2010 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/WalMart/Chicago-Illinois-60611/WalMart-Store-3447-and-their-manager-Charles-Wheeler-and-their-productassistcomwalmart-658890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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