• Report: #931496

Complaint Review: Waldorf Ford

  • Submitted: Thu, August 23, 2012
  • Updated: Fri, August 24, 2012

  • Reported By: Rich — Fredericksburg Virginia U.S.A.
Waldorf Ford
2440 Crain Highway, Waldorf MD Waldorf, Maryland United States of America

Waldorf Ford Waldorf Dodge Lied about financing and when they got caught, they would only sell the vehicle if I would sign away my right to ever sue if they did anything else Waldorf, Maryland

*Author of original report: The Situation Has Gone From Bad To Worse

*Consumer Comment: purchase

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I negotiated a price for a 2012 Ford Expedition over the phone and email and I have to admit, while it was a tough negotiation, I did not feel they were being dishonest.  We agreed on a number for both their vehicle and my trade.  Since I live one state over, they offered to deliver the vehicle to me.

When we got into the financing, I explained to the salesman that I was going to use my bank because of a particular practice that allows me to pay extra for several months, and then pay lower than the payment in a few months, since my income is more seasonal.  Most banks will only apply an extra to the principle.  The salesman agreed and everything was good to go for delivery today at 11 am.

At 8:30 last night, their finance person called my home and insisted he could "save me a thousand dollars".  When I explained to him about the one bank practice that my bank did, he assured me that his option would do the same practice and be $15 a month lower.  At that point I agreed to finance with his bank (which earns him a commission). 

I thought about it over night and called the financial institution the finance guy was using, and they said that they do not do that.  I immediately called the original salesman very upset.  He agreed with me that I had been very clear about my reasoning for my bank and he did not understand why his finance guy would commit fraud in order to get a deal.

I decided to go ahead with the deal, but informed the salesman that I would be going through the paperwork with a fine tooth comb. 

The vehicle was delivered and it was definitely what I wanted.  We sat down at my kitchen table and started doing all of the paperwork.  We got to the very last form and they required me to agree to arbitration with a company 1,000 miles away if there was ever to be a dispute.  When I asked them why I would ever agree to give them over $40,000 and then sign away my rights, they said it was a mandatory form.  I have  friends that sold their dealerships right before the economy turned South and called both of them.  Both of these very experienced people said they never had such forms in their dealerships.

At that point, I refused to sign the form and the dealership refused to sell me the vehicle.  So here is my summation.  They tried to fraudulently do the financing, and when they got caught, they would only sell me the car IF I agreed not to sue them if I later caught them doing something else.

I should have checked this site before I decided to do business with this company.  I believe this is the 10th complaint about them.  Not a company I would go back to ever again.

This report was posted on Ripoff Report on 08/23/2012 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Waldorf-Ford/Waldorf-Maryland-/Waldorf-Ford-Waldorf-Dodge-Lied-about-financing-and-when-they-got-caught-they-would-only-931496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

The Situation Has Gone From Bad To Worse

AUTHOR: Richva64 - (U.S.A.)

My finance company had mailed the check for almost $35,000 (difference of their vehicle and my trade) directly to the dealership.  It was delivered to Waldorf Ford the same day I was to take possession of the vehicle.  When the deal fell through, I contacted my finance company and they said to cancel the loan, I had to get the check bad from Waldorf Ford. 

I spoke to Floyd who said he was the sales manager.  He assured me he would FedEx me the check that day, so I would have it the next day (today).  When it didn't arrive the next day, I called Floyd who was very short with me, and said he had instructed his finance people to send it. 

I then called my bank to find out what I should do.  They left me on hold and called Waldorf Ford and spoke to Phil the finance manager (the same guy who lied to me and spoiled this deal).  He claimed the person delivering the vehicle personally handed me the check at the time of the failed delivery.

In other words, as of this moment, I have no new vehicle, and am on the hook for $35,000 to pay my finance company until I can get this check back.  You can't get the same answer from anyone at Waldorf Ford.  It is no wonder this company has an F rating from the one rating company that has the of the same letters as it's name.
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#2 Consumer Comment

purchase

AUTHOR: Sayyadina - (USA)

let me get this right, you thought you were being scammed from the start but decided to go through with the deal anyways?
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