• Report: #599231

Complaint Review: Walgreen's Pharmacy

  • Submitted: Sun, May 02, 2010
  • Updated: Sun, May 02, 2010

  • Reported By: John — Mission Viejo California United States of America
Walgreen's Pharmacy
25533 Marguerite Pkwy Mission Viejo, California United States of America

Walgreen's Pharmacy I WILL NEVER SHOP AT WALGREEN'S AGAIN Mission Viejo, California

*Consumer Comment: Are you serious? Where were you Ripped Off?

*Consumer Comment: failure

*Consumer Comment: How did Walgreens rip you off?

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Unbelievable.  My 2 year old kid just broke his collar bone which, the doctor said, has to heal naturally.   He is in major pain. I go to walgreens on Marguerite and La Paz in Mission Viejo Ca because i heard they were 24 hours and I need Lortab tm (kids vicodin) badly.  The sign on the door says nearest 24 hour pharmacy on Newport Avenue and Irvine Blvd in Tustin. I drive 35 minute in each direction only to find out that there was a 24 hour cvs across the street.  

 My little kid is screaming and crying in pain because Walgreen's corporation is more interested in making a few extra bucks at night than in helping a customer. We all know what happens to business that forget that customers come before $$$ (they get tons of negative publicity and lose their customers). 

I vow to never set foot in a Walgreen's again and I will spread this story over the Internet with all my power. I will get it to AP and the LA Times.   If you are reading this, forward it to anyone and everyone with a kid, a grand kid or a niece or nephew.   Oh here's an unpdate I go by the pharmacy the next night and I ask the night manager "Chuck" where the "nearest 24 hour pharmacy". He ouright lies to me and tells me the closest one is in Tustin.  What a creep and his two helpers literally stated giggling when I asked the question.  I wonder if this is what old man Walgreen had in mind when he started the business.  I wonder if he intended his corporate culture to be one where his employees lie to the customers.

This report was posted on Ripoff Report on 05/02/2010 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walgreens-Pharmacy/Mission-Viejo-California-92692/Walgreens-Pharmacy-I-WILL-NEVER-SHOP-AT-WALGREENS-AGAIN-Mission-Viejo-California-599231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Are you serious? Where were you Ripped Off?

AUTHOR: Kevin A - (USA)

If I read your post correctly, you went to a local Walgreens pharmacy which had a sign on the door saying their nearest 24 hour location is in a town 35 minutes away, you never bothered to look across the street to see the CVS and you blame WALGREENS??? Are you on crack?


If you went to a McDonald's and it was closed, but the sign on the door said, "Nearest 24 hour location 1 hour away" would think there were no other fast food restaurants nearby, or would you realize it pertained to McDonald's locations ONLY?


Obviously the sign meant the closest 24 hour WALGREENS pharmacy was in that location, not the closest 24 hour pharmacy AT ALL. I think even your 2 year old child would have realized that had he not been in such pain. Oh, and as much as you try to lay your child's pain on Walgreens' doorstep, they did not break your son's collar bone. HE did.


Not only do you imply that you got the needed medication for your child, which I assume was the most important thing to you, but you further imply you did not spend any money in the Walgreens store. Yet you wrote a "Rip Off Report". How exactly were you ripped off?


How is Walgreens ripping you off by not informing you of their competition? Who said they were the directory for all the pharmacies in your state? In this day and age, with the economy where it is, do you truly believe ANY store wanting to stay in business will steer you to another store's location?


And of course the pharmacist would say the same thing! It's their store! He's not going to tell you, "Go across the street to CVS" or he would not have a job the next night! You must be out of your ever loving gourd to seriously believe they have a moral obligation to direct you to another company.


If you think Charles R. Walgreen, Sr. would have wanted to lose money because you think Macy's should tell you to go to Gimbels, I suggest you are far from correct. You were not ripped off, and anyone with an ounce of sense would have realized the sign and the pharmacist were referring to the closest Walgreens pharmacy. Get real.

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#2 Consumer Comment

failure

AUTHOR: Lisa dash - (U.S.A.)

If CVS was available, go there. It isn't Walgreen's fault that you failed to plan.

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#3 Consumer Comment

How did Walgreens rip you off?

AUTHOR: Edgeman - (U.S.A.)

Do you seriously think that the Associated Press or the LA Times are going to stop the presses because you went to the pharmacy after they were closed? Guess what? Most pharmacies in the country close at night. That doesn't mean that you were ripped off.

What if you had gone to a CVS that was closed? Would you be writing the same report for CVS?

I ran the zip code for the store you mentioned and the closest 24 hour Walgreens is indeed the one in Tustin. When you asked the manager did you ask where the closest 24 hour Walgreens pharmacy was located or the nearest 24 hour pharmacy from any company? If he thought you were asking about Walgreens, he was being truthful.
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