- Report: #469329
Report - Rebuttal - Arbitrate
Complaint Review: Walk Fit Platinum
Walk Fit Platinum8950 Toronta Ave Rancho Cucamonga, California U.S.A.
Walk Fit Platinum &/or WFP Joint Support Formula Be Sure You Read the Fine Print or You'll be Put On the Pill! Rancho Cucamonga California
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The next month, I received two bottles of these pills (vitamins) from WFP and they bumped my credit card for $44.85. When I called to tell them I didn't order any vitamins, I was told there was a piece of paper in my shoe insert order that I should have sent back saying I didn't want any vitamins. My failure to tell them I didn't want something I didn't order would result in them shipping me the pills I didn't want or order on a monthly basis.
I called WFP's customer service and told the guy I was going to return the pills and I wanted my money back and I was told I couldn't return the pills, but he would give me a $9.00 discount. I told him he could give me the total 44.85 credit on my card or I would dispute the charge; either way I was getting a credit. He decided I could return the pills at my own expense. He also told me I had to have a tracking number and he gave me a return number by phone. We'll see if I get a refund. I haven't yet returned the pills.
I think that selling a product by sending a paper with someone's order that says, "if you don't check this box and return this paper we're going to sell you something you don't want," is a sneaky and underhanded way to make a living. Don't order anything to do with these inserts...unless you want to be unwillingly put on the pill.
This report was posted on Ripoff Report on 07/13/2009 08:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walk-Fit-Platinum/Rancho-Cucamonga-California-91730/Walk-Fit-Platinum-or-WFP-Joint-Support-Formula-Be-Sure-You-Read-the-Fine-Print-or-Youll-469329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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