• Report: #1075004

Complaint Review: Walmart Family Mobile powered by T Mobile

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  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: concernedcorporatethieves — Texas
Walmart Family Mobile powered by T Mobile
500 Lee rd #200 Rochester, New York USA

Walmart Family Mobile powered by T Mobile walmart family talksimple talkt mobile walmart family talk return center has my phone...1 month now. suggest I go buy another phone Rochester New York

*General Comment: Bingo!!

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buyer beware here

 walmarty family talk is not a bargain. my phone was defected phone . i called the number provided where they gave specific instructions to return phone for a exchange. I call every day to check on progress it is now going on a month. i paid my bill as usual to keep service. I have no phone to use while im waiting.

I just learned all walmart phones for family mobile are refurbished. This means possible defects. appears the walmart family talk/tmobile are in the refurbished business. I have a sinking feeling especially after chasing people around i wont get a phone back. Family talk says all phones are on back order..and suggest i go buy another phone Now to port my number to another carrier from t mobile..this i have a feeling will be disasterous. Ive had the same number for 12 years. cant lose it now.

I would nt trust family mobile powered by tmobile for cell phone service needs.

They only communicate through email that is a red flag there. even if you have a urgent situation. 5 days que time

then you get a pre generated email letter that does not fit your problem/situation.

I will be going to  a main stream cell phone company. answering the phone is a requirement from my cell phone service.

you get what you pay for. Walmart corporate office has no comment.

sw

 


This report was posted on Ripoff Report on 08/12/2013 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Family-Mobile-powered-by-T-Mobile/Rochester-New-York-14606/Walmart-Family-Mobile-powered-by-T-Mobile-walmart-family-talksimple-talkt-mobile-walmart-1075004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Bingo!!

AUTHOR: Tyg - ()

 And you nailed it right on the head!! YOU GET WHAT YOU PAY FOR!!! I work in the cellphone industry and I tell EVERY person who picks up a prepaid phone that it is a remanufactured phone. Or a salvaged phone. This sets the actual expectation for the customer. They need to know that thier phone is basically someone elses problem that they THINK they fixed. I cant tell you how many times I have had to deal with the cellphone companies insurance and how many bad phones they send out.

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