- Report: #1075004
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Family Mobile powered by T Mobile
Walmart Family Mobile powered by T Mobile500 Lee rd #200 Rochester, New York USA
Walmart Family Mobile powered by T Mobile walmart family talksimple talkt mobile walmart family talk return center has my phone...1 month now. suggest I go buy another phone Rochester New York
*General Comment: Bingo!!
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walmarty family talk is not a bargain. my phone was defected phone . i called the number provided where they gave specific instructions to return phone for a exchange. I call every day to check on progress it is now going on a month. i paid my bill as usual to keep service. I have no phone to use while im waiting.
I just learned all walmart phones for family mobile are refurbished. This means possible defects. appears the walmart family talk/tmobile are in the refurbished business. I have a sinking feeling especially after chasing people around i wont get a phone back. Family talk says all phones are on back order..and suggest i go buy another phone Now to port my number to another carrier from t mobile..this i have a feeling will be disasterous. Ive had the same number for 12 years. cant lose it now.
I would nt trust family mobile powered by tmobile for cell phone service needs.
They only communicate through email that is a red flag there. even if you have a urgent situation. 5 days que time
then you get a pre generated email letter that does not fit your problem/situation.
I will be going to a main stream cell phone company. answering the phone is a requirement from my cell phone service.
you get what you pay for. Walmart corporate office has no comment.
This report was posted on Ripoff Report on 08/12/2013 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Family-Mobile-powered-by-T-Mobile/Rochester-New-York-14606/Walmart-Family-Mobile-powered-by-T-Mobile-walmart-family-talksimple-talkt-mobile-walmart-1075004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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