• Report: #1126077

Complaint Review: Walmart Family Mobile

  • Submitted: Mon, February 24, 2014
  • Updated: Mon, February 24, 2014

  • Reported By: Louis Allemayehw — Albuquerque New Mexico
Walmart Family Mobile
, Select State/Province USA

Walmart Family Mobile OMG!!! Biggest Ripoff in the Western Industrialised World!!

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Bought a One-Touch Evolve by Alcatel.  $159 November of last year (now it's $74).  The phone went Kaput 19 days after I bought it and Walmart has a strict 15-day return policy on cellphones.  Even though I bought the warranty they said at the warranty number I had to go through the carrier for the initial warranty first.  They received the phone December 13th and I have yet to get the replacement.  I have called every week to inquire about the status and they say that I am being sent a new one when they get back in stock.  three months later, they say they don't have any in stock but if I want to buy a new one I can get it overnighted tomorrow.  I've been on hold twenty minutes after the associate just asked if he can put me on hold for less than two minutes and I told him not to....he did anyway.  Calling back.

Do you want this????  Hidden Charges, Canada costs $5 per call you can't believe this crap!!!!

Do yourself a favour--go right to Txxxxxx (((COMPETITOR NAME REDACTED))) with whatever GSM unlocked or Txxxxxxx proprietarty device you choose----and save yourself!!!!   Don't be taken-in by their initial "lowest-price advertising" BOONDOGGLE the way I was.   d**n!

This report was posted on Ripoff Report on 02/24/2014 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Family-Mobile/Select-StateProvince/Walmart-Family-Mobile-OMG-Biggest-Ripoff-in-the-Western-Industrialised-World-1126077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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