This morning 04/17/2012 at 10:07am a customer service lady had called me regarding a disput that was made do to myself filing my Walmart PrePaid Money Card being Compromised is result 3weeks ago, She had wanted to varify the dates I had gave them to her, had then she Proceeded to argue with me about the dates when I had my card compromised (my visa walmart card),
I asked to speak with another person cause I was not going to listgen to some mouthy CSR, so i hung up-she cancelled my card.I DID NOT CANCEL CARD!!!!YOUR CUSTOMER SERVICE REP HAD CANCELED MY CARD.
I DID NOT CANCEL MY ACCOUNT, NOR CLOSE MY ACCOUNT.Every time I proceed to contact a person by calling the numbers, I do not get put through cause it STATES that my S.Security # is Wrong and Invalid. I put my card # in and it says the same thing. Where is my money and why is my account not showing active and non verifiable? I'm Filling LASUIT. [continued below]....
..... I have had several issues regarding my account,took 3wks to recieve the replacement card. Now there's no recognition of myself nor my account. WHY is THIS? The number that your CSR had called me from has been disconnected and is NO LONGER in Service.. I had hung up on the CSR for arguing with the correct date that I'd comprmized my card and when I had recieved it in the mail. I then tried to pay a bill a few moments afterwards and my card did not work, so I called customer service and WOW my card #, my S.S# was both invalid and no Such Account and I've tried calling the number back to which she had contacted me from and it stated very clearly that it was no longer in service!. I've called the GEMonay Bank, and every number thereis to call. And there is nothing showing up for me nor the account. I have all transactions, card, usage of card. When I checked the balance on line it states very clear that I do have an account Now, why is MY CARD NOT BEING VARIFIED WHEN TRYING TO CALL IN????
I'm FILING a LAWSUIT for MY MISSING ACCOUNT & MY MONEY MISSING & DISTRESS..
To AVOID this matter then my account needs to be opened by the end of 04/18/2012.. I'm giving your Company 24 hours to Replace My MONEY & MY ACCOUNT....
If NOT, Then your Company should be prepaired for a lawsuit to tale place.