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Report: #931291

Complaint Review: Walmart Money Card, GE Money Bank - Internet California

  • Submitted:
  • Updated:
  • Reported By: apissedoffmom — Monrovia California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Walmart Money Card, GE Money Bank Internet, California United States of America

Walmart Money Card, GE Money Bank Green Dot I cancel a transaction with Western Union they refunded my money but walmart dosen't want to credit my account. Internet, California

*UPDATE Employee: We would like to help

*Consumer Comment: It should clear up in a day or two.

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So I was going to send some money to someone through western union but i realized i had used the wrong account i tried to cancel but it had gone through.  I did not want to use the particular card which was a walmartmoney card that i used to pay bills so didn't want to mix it up.  I called western union they told me they refunded the on and also advised me to call Walmart Money Card and let them know.  I called walmart to cancel the trasaction but they said they have to wait for it to post, that they can't do anything that it is a pin based transaction anyway i waited for it to post 3 days later

i called them to see if i can get my money back they said they don't have the money and that i should contact western union when i called western union they said they don't have the money that it was refunded to my walmart money card so now am confused who has my money am tired of all this running around i need help can someone help me.  This can't be legal how can they be playing with my money i need it to pay my bills.  I didn't purchase anything no one received the money i have nothing to show for that they can say that i bought this and that nothing but walmart tells me to dispute it and they will get back to me in 14days what the!!! is going on just give me back my money that is all i want.

Can i sue this company because this is rediculous!!!!!  With their rude customer service i would not recommend anyone to get a walmart money card it's expensive $3 to load money on the card and if you don't load $1000 every month they charge you another $3 plus the headaches, it's not worth it.  Just go to a bank that's where am going forget all this prepaid cards they are more expensive and take advantage of the people who need it.  Walmart Money Card is a nightmare on top of  that they don't tell you all this when you get the card.  False Advertising and Misleading people horrible GE Money Bank you people are evil.

This report was posted on Ripoff Report on 08/23/2012 12:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-money-card-ge-money-bank/internet-california-91017/walmart-money-card-ge-money-bank-green-dot-i-cancel-a-transaction-with-western-union-they-931291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

We would like to help

AUTHOR: GECapital - (United States of America)

POSTED: Tuesday, August 28, 2012

I'm sorry you're experiencing problems with your account and we would like to help. The prepaid WalMart card is managed by Green Dot.

Please email them at customer.advocacy@greendotcorp.com your name and contact information. They will research this matter and assist.

Regards,

Nicole
GE Capital

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#1 Consumer Comment

It should clear up in a day or two.

AUTHOR: TWSM - (USA)

POSTED: Thursday, August 23, 2012

Obviously keep an eye on things but it should clear up in a day or two.  Refunds especially often take 2-3 business days to post and until everything is completed and no longer 'pending' there is really nothing they can do.
I think your advice is spot on, there are a lot of complaints on ROR about these Walmart and Green Dot cards and other cards like them.  You probably would be better off with a simple debit card from a good local bank.
Good luck!

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