- Report: #854968
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Money Card
Walmart Money CardInternet, California United States of America
Walmart Money Card GE Money Bank, Green Dot Financial Freezes funds, retains direct deposit paychecks Internet, California
*Consumer Comment: green dot feels bad
*UPDATE Employee: Green Dot Corporation Response
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I recieved a secondary tax return because I filed an amendment. When my 2nd return came in, they froze my account.
After being told my paycheck direct deposit would be rejected and sent back to my employer, i find out they did not reject my paycheck and they are now holding onto that as well.
I had to fax my ID and my tax return to prove it was for me SEVEN times. over the course of the last 4 days, ive been told nothing. They are currently holding onto several thousand dollars of my money and I can not get a call back, a resolution or anyone who comes close to speaking english. I was eventually given the number to the corporate green dot office, and i have been unable to get through to anyone yet. i keep being told to leave a message and I will get a call back within 2 business HOURS. its been 2 days and i still have not received a callback and can not get through. They are essentially holding my money hostage for no reason.
This report was posted on Ripoff Report on 03/16/2012 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Money-Card/Internet-California-/Walmart-Money-Card-GE-Money-Bank-Green-Dot-Financial-Freezes-funds-retains-direct-deposi-854968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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