• Report: #477195

Complaint Review: Walmart Moneycard Ge Money Bank

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  • Submitted: Thu, August 06, 2009
  • Updated: Thu, August 06, 2009

  • Reported By:brockton Massachusetts
Walmart Moneycard Ge Money Bank
Oak Street Brockton, Massachusetts 02301 Monrovia, California U.S.A.

Walmart Moneycard, Walmart Moneycard Ge Money Bank holding my money hostage Monrovia california

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I purchased a moneycard from walmart and thought it was great,I had signed up for direct deposit,through ssi and then was entitled to retirement benefits,when I found out I was getting it retroactive,I called their 800 number customer service and asked what I should do as there fine print says you can only load 1500.00 per day on to it and I was expecting 6000.00.I was told that it wouldn't be a problem direct deposits could go as high as 10.000.00.So on the 30th of July They deposited 6500.00 into my account,for the next week I used the card without a problem,on the 5th of August I went to the supermarket and my card was declined for 43.00,when I went online to check it said my card was closed and couldn't be used,I called them immediatly and was told I had used the atm to many times,I thought that was crazy so I called back and was told that I had had to many reloads,that I couldn't exceed 5000.00 in one day,And that my account was closed and they would be issuing me a check in 10 days,I was a little nuts by then as they are holding 2000.00 and it is every dime I have.I asked to speak to a supervisor because they kept telling me how sorry they were but there was nothing they could do,and that I couldn't get another card thru them because I had a bad mark on my name,how crazy is this,I didn't spend to much I put to much money into it.anyway later that evening someone called me back and I went thru the whole thing again,again I got how sorry they were but couldn't do anything,then he says okay a supervisor will be calling you in the next 24 hours.he wasn't even a supervisor,so the next day I find out that my daughter who is 19 got a walmart money card and when she tried to activate it they told her that the card was closed due to a bad mark from the information that she entered,(she couldn't have entered any info as she neve activated it)and they would mail her a check in 10 days or fedex it for a 30.00 fee.I find this way of doing business dispicable and will baycott walmart for sometime.

Ryansnina1229
brockton, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 08/06/2009 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Moneycard-Ge-Money-Bank/Monrovia-California/Walmart-Moneycard-Walmart-Moneycard-Ge-Money-Bank-holding-my-money-hostage-Monrovia-calif-477195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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