- Report: #331785
Complaint Review: Wal*mart Moneycard , Visa Prepaid Card, Green Dot Corp, Visa Usa Inc., GE Money Bank, Walmart Stores
| Wal*mart Moneycard , Visa Prepaid Card, Green Dot Corp, Visa Usa Inc., GE Money Bank, Walmart Stores www.walmartmoneycard.com
Monrovia, California U.S.A. |
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Wal*mart Moneycard , Visa Prepaid Card, Green Dot, Visa Usa Inc., GE Money Bank, Walmart Stores . I purchased a 305.00 walmart prepaid visa card, I have no access to the money! WWW.WALMARTMONEYCARD Monrovia California
*Consumer Comment: Read the fine print and understand
*Consumer Comment: BRIBERY POEM
*Consumer Comment: Amserican Express Prepaid is better
*Consumer Comment: I PURCHASED 1 and They refused to ACTIVATE Online
*Consumer Comment: CRY ME A RIVER WRONG INFORMATION
*Consumer Comment: Walmart money card
*Consumer Comment: not true
*Consumer Suggestion: Possible fix for money card.
*Consumer Comment: Actually the story does make since
*Consumer Comment: Can you say Crooks?!
*Consumer Comment: Cry Me a River????
*REBUTTAL Individual responds: Walmartmoneycard
*General Comment: No problems for me
*General Comment: You were no CSM...
*Consumer Suggestion: Advice...
*UPDATE EX-employee responds: Walmart Money card
*Consumer Comment: Anthing having to do with GE Money is a ripoff
*Consumer Comment: Sounds like you have a problem with your finances
*Consumer Comment: I LOVE THE GREEN DOT CARD......I am sorry you had such a bad experience
*Consumer Comment: Dittos on Green Dot Rippoff
*Author of original report: Cry me river??
*Author of original report: Cry me river??
*Author of original report: Cry me river??
*Author of original report: Cry me river??
*Consumer Suggestion: Oh cry me a river!!
*Author of original report: Wal*mart moneycard, Green Dot, GE Money Bank(sponsor) Walmart Stores.. www.walmart money card.com
*Author of original report: Wal*mart moneycard, Green Dot, GE Money Bank(sponsor) Walmart Stores.. (Sorry this is the actual site) www.walmart money card.com
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My purchase was declined many times. I went on the internet and signed into the account, it let me create the account but said zero dollars was applied. Then each try after gave me invalid account information. I could reach no one on the phone. Where is my 305.00!!!!
I called walmart where I purchased the card and main headquarters and was offered 0, NO, resolution to the problem.
I lost over 1000.00 not being able to use the card.
Walmarts only resolution was to cancel the account and hope you get a paper check in 7-10 business days.
TOTAL RIP OFF!!!!!!!
Walmartisnotcustomerfriendly
bellevue, Nebraska
U.S.A.
This report was posted on Ripoff Report on 05/10/2008 12:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Moneycard-Visa-Prepaid-Card-Green-Dot-Corp-Visa-Usa-Inc-GE-Money-Bank-Walmart-Stores/Monrovia-California-91017/Walmart-Moneycard-Visa-Prepaid-Card-Green-Dot-Visa-Usa-Inc-GE-Money-Bank-Walmart-S-331785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Read the fine print and understand
AUTHOR: Bigsteed - (United States of America)
SUBMITTED: Friday, May 11, 2012
I, personally, had an ongoing problem, and still am going through it. I loaded 160 dollars on to a Walmart Money Card and used on my first transaction, which was 30 dollars. I DID NOT GET THE SERVICE THAT I PAID FOR. I was not acknowledged that I was a member of the website that I paid 30 dollars for a membership for. So I call customer service to dispute it, and receive my funds back to my account. The lady I talked to was a foreign lady (as all of them are at Walmart Money Card) and When I got off the phone with her, she put down in the computer that I disputed that I DID NOT AUTHORIZE THE TRANSACTION, which was NOT what I said.
I did not use the card for another week. When I went to use it again, it was declined. Now keep in mind that I only spent 30 dollars so far. I should have had 130 dollars left on the account. I called customer service once again. They told me that my account was closed due to a dispute in the other party's favor. I was floored when they told me the actual reason for the dispute that they had entered into the computer. Well, I decided to just go on and see if I could open up another account. "NO, WE CANNOT LET YOU OPEN UP ANOTHER ACCOUNT WITH US", they said. They had to send me a check in the mail and I would receive it within 7-10 business days. On the tenth day, I received it, yet I could not cash it at any Wal-Mart because the numbers were too low for their check scanners to read it. I had to waste much gas to go to two Wal-marts two different days due to my hectic schedule. Days after I received the check, I was able to cash it at a bank that charged me 10% of my refund. What a RIP OFF!!!!!!!
There is a longer version that would make even the kindest soul to thrash the throat of the innocent. But I'm going to keep it short. Altogether, I think I have called about 9 times to try to resolve this, but to no avail. One call, I actually talked with a supervisor and she listened to the original dispute conversation that I made. She agreed that I did not say that I disputed the "authorization" to the transaction but I had disputed that I wanted a refund for "lack of services". But she could not fix the problem. So I asked to talk to her boss, which was a "manager". He could do anything to fix the problem. So what was I to do. I asked him to connect me with Corporate, which I finally talked with someone with a North American accent. He said that he was checking into it, but I still have yet to hear the phone ring to speak with this gentleman again. It's been 4 days since that call. He DID give me a number to the corporate office upon my request to call him back to see how far along he was to fixing the problem. If you want to verify that this number is a bunch of Bull, the number is 1-866-652-4611. It asks for a pin # right at the start. No other options. How am i supposed to know a pin number? I've tried 4 digit pins, 3 digit, 2, and I even pushed zero. Nothing worked. What am I to do? This is a Rip off. This business needs to be looked at by the better business bureau. Even with all I've told you so far, that is not the half of what I've been through with these people. I just don't have enough time to be messing with all of this.
Hickory Dickory Dock
Keep watching Wal-Mart's stock
It'll keep going low
Bribery in Mexico
Wal-Mart's a big stinking crock!
End.
Anyone can 'Google' this- US LAWMAKERS LAUNCH WAL-MART BRIBERY PROBE, and read the related articles and watch the videos on the web.
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#3 Consumer Comment
Amserican Express Prepaid is better
AUTHOR: MLS582 - (United States of America)
SUBMITTED: Sunday, March 11, 2012
Once you tell them, who you are, you can use it online and in the store.
The Walmart VISA Gift Card, in $100 and $50 I can not use online - hard to use.
The American Express Prepaid Card offers the freedom of cash plus
protection from American Express.
You can check your balance online.
There's no credit check, and no debt since you can only spend what you load on the Card.
It's a Card that could change the way you think about prepaid.
Spends Like Cash.
NO MONTHLY OR ANNUAL FEES
NO PURCHASE FEES
NO OVERDRAFT FEES
NO CREDIT CHECK
NO DEBT
PURCHASE PROTECTION
FRAUD PROTECTION
AWARD-WINNING CUSTOMER SERVICE and much more
#4 Consumer Comment
I PURCHASED 1 and They refused to ACTIVATE Online
AUTHOR: MoMoNa - (United States of America)
SUBMITTED: Thursday, March 08, 2012
I submitted online information, did not give my real Ss because there's no need. They said that they are sending me a check back because they can't activate it.
On hold for 3 min. guy couldn't help, transfer me, 25 min. hold and still holding to either activate the damn thing or I'm going to WalMart tomorrow to get my money back and eventually fess up another 300$ for a 500$ fleet card cards, but I prefer atm for oil changes, gas station (any station) and so on.. and fill it.
These pieces of dirt are no good for company use.. too bad.
#5 Consumer Comment
CRY ME A RIVER WRONG INFORMATION
AUTHOR: melissa - (United States of America)
SUBMITTED: Monday, February 06, 2012
#6 Consumer Comment
Walmart money card
AUTHOR: mikef - (United States of America)
SUBMITTED: Wednesday, January 25, 2012
#7 Consumer Comment
not true
AUTHOR: kristingish - (United States of America)
SUBMITTED: Friday, January 06, 2012
#8 Consumer Suggestion
Possible fix for money card.
AUTHOR: Just a thought. - (United States of America)
SUBMITTED: Tuesday, November 15, 2011
The Wal-marts in my area are at least seven miles away...another pain! Since GE are the ones sponsering the cards, maybe it should be them to put there own atm's in all Wal-mart with no charge to use it. If that were the case I would continue to use the card, however, I have decided to start a bank account instead.
#9 Consumer Comment
Actually the story does make since
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Saturday, November 05, 2011
The cards have your name, an expiration, a security code on the back, and are tied to your address. You can even have government checks direct deposited to them. When you first sign up for the card you are given a temporary number but it is very limited in what you can do with it.
Long story short, this RipoffReport makes perfect sense and is basically the same thing that happened to me.
#10 Consumer Comment
Can you say Crooks?!
AUTHOR: They wont get over on me! - (United States of America)
SUBMITTED: Wednesday, July 13, 2011
Office of Thrift Supervision 1700 G Street, NW Washington, DC 20552
Phone: 1 (800) 842-6929 TTY: 1 (800) 877-8339
Monday through Friday 8:00 a.m. 5:30 p.m., Eastern Standard Time
Fax: (202) 906-7342
E-mail: consumer.complaint@ots.treas.gov
http://files.ots.treas.gov/480924.pdf (and)
fillout a complaint form > http://files.ots.treas.gov/upload/files/OTS%20Form%201723.pdf
#11 Consumer Comment
Cry Me a River????
AUTHOR: Grnidevilnj - (United States of America)
SUBMITTED: Wednesday, July 06, 2011
#12 REBUTTAL Individual responds
Walmartmoneycard
AUTHOR: Walmart+GreenDot=Junk - (United States of America)
SUBMITTED: Thursday, May 26, 2011
I am sorry to hear your problem, I have some problem with their cards, I wish I read your comments before purchasing their junk card, at least I understand from your words it's almost not worth to bother yourself by calling walmartmoneycard and green dot's junk, low quality customer service.
#13 General Comment
No problems for me
AUTHOR: eatgoldfishrighties - (United States of America)
SUBMITTED: Wednesday, October 20, 2010
The ONLY problem I have ever had with the WMMC is that there isn't a WM close enough for me to regularly load the card.
No crazy or unknown fees. Don't get me wrong, I've been charged fees, but only the fees that I know are going to be charged via cash back at an ATM or bill pay type fees.
I have always had issues with regular banking. I stunk at keeping up with my account. Living paycheck to paycheck, I would rack up fees like no ones business on a regular basis, so it seemed.
I bought into the Green Dot WMMC a few years back to see if it was worth the inconvenience of not having an actual bank account.
I have closed my bank account.
There are very few inconveniences having this card. However, I will be getting a Green Dot card from a 7-11 (the are on every other corner around here) or something so it will be much more convenient to load.
FOR ME, this card trumps banking with the criminally insane big banking scheme. It may not be for everyone, but it works for me.
Until I experience a real issue with this system will I become partial. So far so good.
#14 General Comment
You were no CSM...
AUTHOR: skelit0re - (United States of America)
SUBMITTED: Wednesday, September 29, 2010
I recently got a Walmart Money Card after losing my Netspend and I had to wait for it to come in the mail and there was a purchase I wanted to make really fast on EBAY! I went and got a Walmart money card and applied $20, they gave me a temporary card until mine with my name came in the mail. What they did not tell me was that I would not be able to reload that card again, I would have to wait for my card to come. I went there to load again and couldn't. You also can buy the card at CVS but they don't give you a temp card like Walmart does.
Now I have a problem with an item I bought from Ebay, it was insured and I just got a refund issued from Paypal to this card and it is not credited. I called Customer service but they said it would be a $2 fee which is rediculous. I cant wait to get my NETSPEND in the mail. This is a huge hassle and the fees are rediclous so I too am out of money. I will never use this card again unless I am desperate. Plus they are still going to charge me the monthly fee and Netspend don't. I am debating cancelling since I have Netspend or may save for emergencies, I am undecited.
However I would not load a lot of money in the card because if it gets stollen you will just be out of luck, they say you are not liable for un-auth charges but that is not true, plus you have to write them for displutes. I had researched all the pre paid cards before making my decision and if you do the math too, you will see Netspend is MUCH cheaper and the cards EXP date is longer then Walmart. All they care about it making you buy another card and spending more money.
#16 UPDATE EX-employee responds
Walmart Money card
AUTHOR: Ladyloveseagles - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
It is activated at the register. BUT you have to take it home and either go online or call money card and give them the activation code that are in BIG numbers on your recipt. If you loose that number it will be very hard to activate the card.
When I was a CSM I would have the cashier let the customer know. DO NOT LOOSE RECIPT. The activation code is there and I would have the cashier's circle it for them.
I myself am not giving this card any credit either.
I use to have one and so did my son. When I went and had my paycheck put on it. They were refusing me my money. Just because of the fact that my son. ( who has is own account) his account went overdrawn and so they told me I could not have my money. They were putting a hold on me.
I called them and they refused to open my account and let me get my money.
So I ended up going to the media and they help. The home office would not help either..
Since Sam Walton passed away. Walmart does not know what REAL customer service is like.
#17 Consumer Comment
Anthing having to do with GE Money is a ripoff
AUTHOR: Laurie - (U.S.A.)
SUBMITTED: Wednesday, November 12, 2008
They never fix their mistakes and they expect you to accept whatever lie they choose to tell you. They completely ignore valid complaints that come from customers. They cannot ignore complaints filed the Office of Thrift Supervision or Federal Trade Commission
I'd file a complaint with the Federal Trade Commission against Green Dot, GEMoney and Walmart. You might also contact the Office of Thrift Supervision. I know they handle GE Money credit complaints - not sure about prepaid cards.
#18 Consumer Comment
Sounds like you have a problem with your finances
AUTHOR: Inspector - (U.S.A.)
SUBMITTED: Wednesday, November 12, 2008
#19 Consumer Comment
I LOVE THE GREEN DOT CARD......I am sorry you had such a bad experience
AUTHOR: Katie - (U.S.A.)
SUBMITTED: Tuesday, November 11, 2008
#20 Consumer Comment
Dittos on Green Dot Rippoff
AUTHOR: Rafael - (U.S.A.)
SUBMITTED: Wednesday, May 21, 2008
#21 Author of original report
Cry me river??
AUTHOR: Walmartisnotcustomerfriendly - (U.S.A.)
SUBMITTED: Sunday, May 11, 2008
Second of all, you asked how come I didn't pay in cash? I wasn't aware that I could scan my cash and send them as an email.
Thirdly The purchase for some Items that some customers had pre ordered from me. And, the money I lost, is from not being able to supply my customers with the merchandise. And, yes the merchandise was gone by the time I got it all worked out. Plus, I wish that I had as much time as you, to be able to waste a day and a half trying to do everything, and get it all together just to lose money(I just explained why I lost money in this).
Fourth of all, I would have been happy with a refund. But, I was not happy with a refund that would take 7 to ten days to get to me. Especially when I was suppose to be able to use it imediately. I had this cash in hand, there is no reaason I should have to wait for a refund. And, by the way Wal-Mart didn't offer me the refund. They told me to call Green Dot and get it from them.
Last of all, One of the reasons it is a rip off, is because if you search I am not the only one who has had this problem. And, "it was not as advertised".
Please refrain from commenting on issues you have no idea about. Or, at least ask questions before you assume that you know everything. And, please remember the rebuttal rules:
Rumors, speculation, or innuendo unless you have personal knowledge that your statements are true.
Since you don't know anything about the Prepaid VISA this rule also applies to you.
Trivial comments (i.e., Nice report!) which do not add anything useful to the discussion.
Another example, is "Cry me a River!!!!!!"
#22 Author of original report
Cry me river??
AUTHOR: Walmartisnotcustomerfriendly - (U.S.A.)
SUBMITTED: Sunday, May 11, 2008
Second of all, you asked how come I didn't pay in cash? I wasn't aware that I could scan my cash and send them as an email.
Thirdly The purchase for some Items that some customers had pre ordered from me. And, the money I lost, is from not being able to supply my customers with the merchandise. And, yes the merchandise was gone by the time I got it all worked out. Plus, I wish that I had as much time as you, to be able to waste a day and a half trying to do everything, and get it all together just to lose money(I just explained why I lost money in this).
Fourth of all, I would have been happy with a refund. But, I was not happy with a refund that would take 7 to ten days to get to me. Especially when I was suppose to be able to use it imediately. I had this cash in hand, there is no reaason I should have to wait for a refund. And, by the way Wal-Mart didn't offer me the refund. They told me to call Green Dot and get it from them.
Last of all, One of the reasons it is a rip off, is because if you search I am not the only one who has had this problem. And, "it was not as advertised".
Please refrain from commenting on issues you have no idea about. Or, at least ask questions before you assume that you know everything. And, please remember the rebuttal rules:
Rumors, speculation, or innuendo unless you have personal knowledge that your statements are true.
Since you don't know anything about the Prepaid VISA this rule also applies to you.
Trivial comments (i.e., Nice report!) which do not add anything useful to the discussion.
Another example, is "Cry me a River!!!!!!"
#23 Author of original report
Cry me river??
AUTHOR: Walmartisnotcustomerfriendly - (U.S.A.)
SUBMITTED: Sunday, May 11, 2008
Second of all, you asked how come I didn't pay in cash? I wasn't aware that I could scan my cash and send them as an email.
Thirdly The purchase for some Items that some customers had pre ordered from me. And, the money I lost, is from not being able to supply my customers with the merchandise. And, yes the merchandise was gone by the time I got it all worked out. Plus, I wish that I had as much time as you, to be able to waste a day and a half trying to do everything, and get it all together just to lose money(I just explained why I lost money in this).
Fourth of all, I would have been happy with a refund. But, I was not happy with a refund that would take 7 to ten days to get to me. Especially when I was suppose to be able to use it imediately. I had this cash in hand, there is no reaason I should have to wait for a refund. And, by the way Wal-Mart didn't offer me the refund. They told me to call Green Dot and get it from them.
Last of all, One of the reasons it is a rip off, is because if you search I am not the only one who has had this problem. And, "it was not as advertised".
Please refrain from commenting on issues you have no idea about. Or, at least ask questions before you assume that you know everything. And, please remember the rebuttal rules:
Rumors, speculation, or innuendo unless you have personal knowledge that your statements are true.
Since you don't know anything about the Prepaid VISA this rule also applies to you.
Trivial comments (i.e., Nice report!) which do not add anything useful to the discussion.
Another example, is "Cry me a River!!!!!!"
#24 Author of original report
Cry me river??
AUTHOR: Walmartisnotcustomerfriendly - (U.S.A.)
SUBMITTED: Sunday, May 11, 2008
Second of all, you asked how come I didn't pay in cash? I wasn't aware that I could scan my cash and send them as an email.
Thirdly The purchase for some Items that some customers had pre ordered from me. And, the money I lost, is from not being able to supply my customers with the merchandise. And, yes the merchandise was gone by the time I got it all worked out. Plus, I wish that I had as much time as you, to be able to waste a day and a half trying to do everything, and get it all together just to lose money(I just explained why I lost money in this).
Fourth of all, I would have been happy with a refund. But, I was not happy with a refund that would take 7 to ten days to get to me. Especially when I was suppose to be able to use it imediately. I had this cash in hand, there is no reaason I should have to wait for a refund. And, by the way Wal-Mart didn't offer me the refund. They told me to call Green Dot and get it from them.
Last of all, One of the reasons it is a rip off, is because if you search I am not the only one who has had this problem. And, "it was not as advertised".
Please refrain from commenting on issues you have no idea about. Or, at least ask questions before you assume that you know everything. And, please remember the rebuttal rules:
Rumors, speculation, or innuendo unless you have personal knowledge that your statements are true.
Since you don't know anything about the Prepaid VISA this rule also applies to you.
Trivial comments (i.e., Nice report!) which do not add anything useful to the discussion.
Another example, is "Cry me a River!!!!!!"
#25 Consumer Suggestion
Oh cry me a river!!
AUTHOR: Peter - (U.S.A.)
SUBMITTED: Sunday, May 11, 2008
Second of all, if you needed to "make a purchase immediately" and had the cash in hand to do so, why didn't you simply pay cash for your purchase rather than buy a gift card with which to do so? Another part of your story that does not make sense.
Third of all, how did $305 suddenly become over $1000???! Yet another part of your story that does not make sense.
Fourth of all, how is this a rip off? Walmart graciously agreed to refund your money via check. It looks to me like they have resolved this in a fair and judicious manner.
#26 Author of original report
Wal*mart moneycard, Green Dot, GE Money Bank(sponsor) Walmart Stores.. www.walmart money card.com
AUTHOR: Walmartisnotcustomerfriendly - (U.S.A.)
SUBMITTED: Sunday, May 11, 2008
I started calling Green Dot, I talked to several people..Again!
Finally after 4 1/2 hours, at one point not hearing a human voice and being on hold for 70 mins or more.
A Green Dot employee returned to the phone, telling me once again that the card was ready to use.
For some mental appeasement, I asked for 8.95 I paid for the card to be refunded. Ruth, Green Dot employee told me I was lucky she wasn't charging me for the calls and refused any compensation.
I lost money, used over 60.00 plus in gas running to and from walmart.
Walmart absolutely refused to refund my money. Walmart did offer a 10 gift card.
I was afraid at this point to try the card again fearing, rejection.
I put together my order, entered the card, it went to an error.So I called to place the order and much to my surprise. The card went through.
All the time spent, money lost, gas used, metal anguish not to mention I own a visa but the bank was closed so i could not transfer money, so I thought withdraw money and buy a prepaid. They promised I could use immediately.
I would NEVER purchase one of these cards again.
I still think I got totally Ripped off.
CONSUMER BEWARE!!!!
#27 Author of original report
Wal*mart moneycard, Green Dot, GE Money Bank(sponsor) Walmart Stores.. (Sorry this is the actual site) www.walmart money card.com
AUTHOR: Walmartisnotcustomerfriendly - (U.S.A.)
SUBMITTED: Saturday, May 10, 2008
TOTAL RIP OFF!!!!!

