- Report: #942618
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Moneycard
Walmart MoneycardInternet United States of America
Walmart Moneycard Cant get my new card and all my money is tied up! 2 MONTHS and they STILL HAVE MY MONEY! Internet
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I was hospitalized on August 13 and had an operation. My card still hadnt arrived on or around August 23rd. I called in to the c/s line and and told them. AGAIN, confirmed my mailing address (it was correct) and they were going to resend it.
I gave it about 9-10 days and AGAIN, NO CARD! I must have lost count after that but I can almost guarantee you that I've spent over 8 hours on the phone with this place since 9/1.
As of today, 9/17, I STILL HAVE NO CARD! I was out of work for 3 weeks due to my illness and that card has every single penny that I have to my name right now!
They have up until this past Friday, sent to me via FEDEX, and (to the CORRECT) address ,supposedly, about 7 NEW CARDS! They charged me $20 for a FEDEX fee and AGAIN STILL NO CARD!
At this point, I have spoken with 3 different "Corporate Supervisors", and countless customer service support people.
This report was posted on Ripoff Report on 09/17/2012 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Moneycard/internet/Walmart-Moneycard-Cant-get-my-new-card-and-all-my-money-is-tied-up-2-MONTHS-and-they-STI-942618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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