• Report: #989458

Complaint Review: Walmart My Family Mobile

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  • Submitted: Tue, January 01, 2013
  • Updated: Tue, January 01, 2013

  • Reported By: Mommy to 4 boys — Manchester New Hampshire United States of America
Walmart My Family Mobile
P.O. Box 3220 Albuquerque, New Mexico 87190 Internet United States of America

Walmart My Family Mobile Total Rip off there a joke Internet

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I have had this phone company for a few months and things were great at first so i added a another line slowly the internet started to slow down phone calls dropped not to bad at first added a third line each month the bill went up one month all three lines $121.37 next monther $130.78 this month $147.53 i called them they said well we charge taxes $5.00 each phone line each month plus there is taxes on the bill I live in new hampshire that has no taxes but i get charge taxes  then when you pay your bill at walmart a $2.00 Charge for paying it. Monthly charge is $45.00 first line $35 each other line. Total bill $115.00 before taxes. This is a pre paid account mind you someone stole one of my phones i called them they said we cant shut it off till your billing cycle ends next month i said it was stolen she said well sorry you have to pay we can shut it off next month but there is a $50.00 charge then if i want a new number thats $15.00 so for next months bill all together would be $ 212.53 i said what she said yes thats the price Do not go with them they will rip you off there customer service sucks they are all stupid can never get a straight answer always told one thing then no thats not our company policy they have a new policy every second there rude and half cant even speak english Worst cell phone company

This report was posted on Ripoff Report on 01/01/2013 12:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-My-Family-Mobile/internet/Walmart-My-Family-Mobile-Total-Rip-off-there-a-joke-Internet-989458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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