• Report: #354608

Complaint Review: Walmart Supercenter

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  • Submitted: Wed, July 23, 2008
  • Updated: Fri, August 15, 2008

  • Reported By:alpharetta Georgia
Walmart Supercenter
970 Mansell Road Roswell, Georgia U.S.A.

Walmart Supercenter # 1578 (Manager Donnis And Cashier Liz) This Walmart is a Horrible place with Descriminating people and is not Safe! Please Read Roswell Georgia

*Consumer Comment: In your post...

*Consumer Comment: In your post...

*Consumer Comment: In your post...

*Consumer Comment: In your post...

*UPDATE EX-employee responds: Full of it

*Consumer Suggestion: Discrimination? No. Rude? Yes.

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I would like to report a discrimination and threat incident at my local Walmart. Walmart obviously does not value their customers at all and they have big time discriminating and threatening going on. I want to warn people and ask them to really think if they want to spend money at a company that is so discriminative towards others races and disabilities and violent. I have tried to report this to Walmart corporate and even the District Manager Mike Caspar but his secretary said she did not know if he would call me back. Please read my Story.Me and my friend had came into the store in the early morning time to go a little shopping because I have been in a hospital and sick for a long time. I am disabled and so is she. I was in one of those electric wheelchairs. I know that from time to time walmart has stuff on sell and I asked to see where the clearance section was and they said they had no specific place well---I asked for a toy clearance so that I could get toys for my nephew and the manager (dana or danicka of the toy dept. said everything on clearance was 75% off. so, I picked out a couple of things and then went up to the register to check out. The cashier (Liz) was rude with us right after we got up there. She just acted like she hated even being there and hated her job. she rung up the items I wanted which was only 2 and they were the wrong prices---the 75% was not taken off. She made a big deal out of it and did not even want to help us and I asked her If she wanted me to go to another cashier she then called the toy manager who came up and said she never said everything was 75% off which she did. we then asked to speak to a manager over her and when the manager came up she did not even ask me what happened she did not even listen all she did was get the cashiers story and the toy dept womans story and said I do not believe they are lying. I asked her if she was calling me a liar and she said yes. I asked her why? I am suppose to be the customer and how do you know what happened (because she was not even there.) she did not even care to explain. I asked for her manager and for her to write down her name and managers name. she refused and then she treatened to have us physically carried out which I am disabled ---I just had major foot surgery---I have heart problems and a hole in my pancreas. I didn't need to get upset but, she literally threatened us and then the cashier made a comment about how she would pray that we would never come in the store and God would punish us. The manager did not say a word to her about that---she sat there and laughed while the cashier said all of this. I have already called the corporate office and customer service---the said it could take weeks but, I want people to know what has happened and I want people to be very cautious. Not only for their sake but their children's sake. I feel like I have been discriminated because I am disabled and threatened. I am even scared to go into the walmart. I would like a report made and I will never go back to Walmart because of this. I would rather shop at Target or kroger....they care a lot more about their customers and they have loyalty towards their customers. Walmart does not even care---just as long as they make the money.

Againstbadpeople&companies
alpharetta, Georgia
U.S.A.

This report was posted on Ripoff Report on 07/23/2008 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Supercenter/Roswell-Georgia-30005/Walmart-Supercenter-1578-Manager-Donnis-And-Cashier-Liz-This-Walmart-is-a-Horrible-pla-354608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

In your post...

AUTHOR: Striderq - (U.S.A.)

you first say the toy manager said 'everything on clearance is 75% off'. You then say the manager said 'everything was 75% off'. These are two quite different statements. Items on clearance are indeed reduced (I don't think it would be 75%) but the clearance price does not cover everything in that department. Clearance items are usually quite plainly marked and located together. If the items you picked up did not have a clearance tag under them then you should have expected to pay full price.
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#2 Consumer Comment

In your post...

AUTHOR: Striderq - (U.S.A.)

you first say the toy manager said 'everything on clearance is 75% off'. You then say the manager said 'everything was 75% off'. These are two quite different statements. Items on clearance are indeed reduced (I don't think it would be 75%) but the clearance price does not cover everything in that department. Clearance items are usually quite plainly marked and located together. If the items you picked up did not have a clearance tag under them then you should have expected to pay full price.
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#3 Consumer Comment

In your post...

AUTHOR: Striderq - (U.S.A.)

you first say the toy manager said 'everything on clearance is 75% off'. You then say the manager said 'everything was 75% off'. These are two quite different statements. Items on clearance are indeed reduced (I don't think it would be 75%) but the clearance price does not cover everything in that department. Clearance items are usually quite plainly marked and located together. If the items you picked up did not have a clearance tag under them then you should have expected to pay full price.
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#4 Consumer Comment

In your post...

AUTHOR: Striderq - (U.S.A.)

you first say the toy manager said 'everything on clearance is 75% off'. You then say the manager said 'everything was 75% off'. These are two quite different statements. Items on clearance are indeed reduced (I don't think it would be 75%) but the clearance price does not cover everything in that department. Clearance items are usually quite plainly marked and located together. If the items you picked up did not have a clearance tag under them then you should have expected to pay full price.
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#5 UPDATE EX-employee responds

Full of it

AUTHOR: Kat - (U.S.A.)

I used to work for Walmart as a cashier and I can tell you this didn't happen. For one thing they never would have marked it down to 75% off, not toys.
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#6 Consumer Suggestion

Discrimination? No. Rude? Yes.

AUTHOR: I Am The Law - (U.S.A.)

Definitely not a case of discrimination, but merely a bunch of rude employees. I'm not making an excuse for this cashiers behavior, but Wal-Mart is notorious for treating its employees like second class citizens. They are in several class action lawsuits because they mess with the payroll so employees don't get their correct pay or overtime money, their health insurance is next to nothing, and they generally mistreat their workers. Obviously try to persue this, but don't play the discrimination card. That will just detract from your case.
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