- Report: #90646
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Tire Lube Express #0965
Walmart Tire Lube Express #0965222 West McCoy Rd. Tomah, Wisconsin U.S.A.
Walmart Tire Lube Express Store #0965 Ripoff Charged us $8 per tire for tire warranty without asking on 3 occasions Tomah Wisconsin
*UPDATE Employee: think about it have you ever used the protection plan
*UPDATE Employee: just to explain
*Consumer Comment: Yes and No, Agree that Walmart should not have put the warranty on the tires without authorization.
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We were never asked about a tire protection plan and had no idea it was being added to our bill without our permission.
Each time this has happened we have contacted management and explained the situation. They returned our money the first two times and we were told that "we have to be asked if we want the plan and that this will never happen again".
3 out of 3. This is in our household of 2 people. I wonder how many times a year this happens to other people?
We are still waiting for the money and getting the "run around" on the 3rd instance. I find it hard to believe that this has happened by accident every time we have purchased from them.
My wife has also been told and actually had to sign a waiver that there was no oil in her car when she arrived at the store on more than one occasion. They said "it's pretty common with Saturns". I know this is bull as I checked the oil myself before she drove the 20 minutes to the store. It is also a new car and there are no signs of oil leaking anywhere. Perhaps it just burns 5 qts. of oil in 15 miles. "Check the gas and fill the oil please" I think they were just trying to cover their butts.
Check your receipts my friends!! Don't let them sneak an extra charge in on you. Trust me... they will.
I will personally never shop at Walmart for anything ever again!
Thanks for listening.
This report was posted on Ripoff Report on 05/07/2004 10:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Tire-Lube-Express-0965/Tomah-Wisconsin-54646/Walmart-Tire-Lube-Express-Store-0965-Ripoff-Charged-us-8-per-tire-for-tire-warranty-with-90646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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