- Report: #627877
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Tire & Lube Store #3595
Walmart Tire & Lube Store #35957701 S RAEFORD RD FAYETTEVILLE, North Carolina United States of America
Walmart Tire & Lube Store #3595 Car breaks down after oil change because no oil in car FAYETTEVILLE, North Carolina
*General Comment: Oil filter gaskets
*Consumer Comment: it depends on which gasket blew..and why.
*UPDATE Employee: unfortunate
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My car was taken to Walmart July 20th for an oil change arrival time was 6:15pm, they finished at 8:03. As my son was driving home less than 10 miles from home the car broke down in the middle of the road.
I had to have it towed, and when they hooked it up there was oil spilled underneath my car and all over the wheels. There was no oil in my car.
Because that is my only source of transportation I immediately had to go online and rent a car so I could get to and from work. I went to Walmart to talk to the manager of the Tire & Lube and they had me fill out a customer complaint form.
I heard from Joe Baker at the complaints office and he assured me they would take care of me. He set up a rental car for me. I got a call from him today saying my car blew a gasket and it's not there fault. That is not what they were told by the repair shop that has my car.
Walmart messed up my car and is unwilling to fix it. I desperately need help.
This report was posted on Ripoff Report on 07/30/2010 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Tire-Lube-Store-3595/FAYETTEVILLE-North-Carolina-28304/Walmart-Tire-Lube-Store-3595-Car-breaks-down-after-oil-change-because-no-oil-in-car-FAY-627877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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