- Report: #1021910
Complaint Review: Walmart Visa Money Card Prepaid
| Walmart Visa Money Card Prepaid 950 Forrer Blvd
Internet United States of America |
|
Walmart Visa Money Card Prepaid Green Dot Visa Prepaid Credit Card Fraud Dominican Republic Walmart Fails to Protect My Cash Internet
*Author of original report: Response to GE Retail Bank about Green Dot Walmart Prepaid Card
*UPDATE Employee: We would like to help
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This report was posted on Ripoff Report on 03/01/2013 06:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Visa-Money-Card-Prepaid/internet/Walmart-Visa-Money-Card-Prepaid-Green-Dot-Visa-Prepaid-Credit-Card-Fraud-Dominican-Republ-1021910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Response to GE Retail Bank about Green Dot Walmart Prepaid Card
AUTHOR: skyview - (United States of America)
SUBMITTED: Monday, March 04, 2013
Thank you for responding, it's unfortunate that I have to go to the lengths of filing online complaints, Consumer Financial Protection Bureau complaints, FDIC complaints, Office of Comptroller of Currency Complaints, Attorney General Complaints, and Better Business Bureau Complaints in order to finally get resolution to a simple matter.
GE is an issuer of the card according to the terms and conditions so your company should be more diligent in making sure high standards are attained when your name is used.
The charges were finally reversed, AFTER I made all these complaints, and yet they still did not refund me the $11 it cost to priority mail a dispute letter, which still bothers me.
I'd also like to advise Walmart and Green Dot and Visa and GE that all your representative had to do was escalate the call as I had requested numerous times, and some of these complaints may not have been necessary. I also reached out to the NBPCA - National Prepaid Card Association to get this resolved, your industry needs to give better protections for the supposedly implied attitude that "our cash is safer" in the Prepaid card industries hands.
I recommend offering a fee of $3-$5 to offer immediate reversal of disputed transaction insurance or protection. Prepaid card users cannot wait 90 days for disputes to be resolved and be without their cash especially if their direct deposit is placed on that card.
Take action and get this stuff resolved, prepaid card users are not going to sit back and take your one sided terms and conditions lying down.
#2 UPDATE Employee
We would like to help
AUTHOR: GECapital - (United States of America)
SUBMITTED: Monday, March 04, 2013
Please email them at customer.advocacy@greendotcorp.com your name and contact information. They will research this matter and assist.
Regards,
Nicole
GE Capital

