- Report: #405175
Report - Rebuttal - Arbitrate
Complaint Review: Walmart
WalmartDoehring Dr. Florence, Kentucky U.S.A.
Walmart Automotive Department is incompetent Florence Kentucky
*Consumer Comment: ..the oldest and WORST excuse...
*Consumer Comment: ????
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Anyway, I told the young man behind the counter what I needed done and told him that occasionally my clutch would stick to the floor which could be popped back up with his foot. He said that was fine, no problem. It was a two hour wait, which I agreed to and left for a while.
I returned in two hours to see my truck sitting outside of the garage door and the tires had not been put on. I went inside to see maybe if I was next in line and the boy told me I had no brakes and needed to get my truck towed. I told him my brakes were fine and went to see for myself. I got into my truck and pushed the brakes and brake fluid came pouring out.
I was very upset at this point and the automotive manager came out and told me I should get it towed. I asked him what had happened and he said there were no brakes in my truck when the went to pull it in. I told him my brakes were just fine I had just driven it there. He proceeded to tell me that I couldn't have driven it there because the brakes were busted before they had got into the truck.
I was fuming at this point because I know my brakes were fine and now I had a busted brake line. Of course, I had to get it towed and when the tow truck driver got there I tried to pull my truck onto it and SUPRISE!! My clutch was busted as well. I refuse to ever go back to this Walmart and have considered taking this to small claims court.
I drive my truck everyday back and forth to work with no problem. I just find it coincidental that my brake line and clutch was busted at the same time in Walmart's care. I am lost at this point and do not believe I am responsible for something they had done.
This report was posted on Ripoff Report on 12/26/2008 10:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart/Florence-Kentucky-41017/Walmart-Automotive-Department-is-incompetent-Florence-Kentucky-405175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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