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  • Report: #927010

Complaint Review: Walmart

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  • Submitted: Tue, August 14, 2012
  • Updated: Tue, August 14, 2012

  • Reported By: William — Lansing Michigan USA
Walmart
Internet United States of America

Walmart Ignores Customers Internet, Internet

*Consumer Comment: did you ask for team rebutt help???

*Consumer Comment: What reason did Toshiba give for "refusing" to fix the computer?

*Consumer Comment: When did you purchase it?

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0Author 3Consumer 0Employee/Owner

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I bought a Toshiba laptop from Walmart.com.  It is defective.  Toshiba refuses to honor it's one-year hardware warranty.  I have contacted Walmart numerous times the past week to exchange the unit, but they don't even have the decency to respond.  

This report was posted on Ripoff Report on 08/14/2012 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart/internet/Walmart-Ignores-Customers-Internet-Internet-927010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

did you ask for team rebutt help???

AUTHOR: The Outlaw Josey Wales - (United States of America)

 ash and kenny are there 24/7 to help, NOT
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#2 Consumer Comment

What reason did Toshiba give for "refusing" to fix the computer?

AUTHOR: Ken - (USA)

Did you drop it, or spill something in it?

You DID ask the reason, didn't you?

BTW, why would WalMart be responsible for this?  What does their WRITTEN return policy say?
It should be on your receipt.
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#3 Consumer Comment

When did you purchase it?

AUTHOR: Ashley - (U.S.A.)

Are you still within the refund period from walmart?

Why won't toshiba fix it? Whats their reason?
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