- Report: #141103
Report - Rebuttal - Arbitrate
Complaint Review: Wannadoo Broadband
Wannadoo Broadbandwannadoo.co.uk Internet United Kingdom
Wannadoo Broadband Blocking Phone line Uk Internet
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They refused to cancell it and recon its online but it still does not work 6 month later. Phoning them up is a waste of time all you get is passed around from dept to dept and some of the oporators are right ignorent sods. They blame everything from my sky box, my phone,and British telicom who have checked the line and can find nothing wrong.
Of course I cancelled the direct debit because I am not paying for something I have not got and they cannot supply. now when I try to get another ISP I cannot because Wanadoo refuse to clear the line even though it does not work they are still blocking my phone line for broadband,and refuse to clear it untill I pay them 12 month's subscriptions.
I can not in all honesty recomend this company the customer service is rude ignorent and costs a fortune, the time they leave you hanging on the phone is just not on.
This report was posted on Ripoff Report on 05/01/2005 05:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wannadoo-Broadband/internet/Wannadoo-Broadband-Blocking-Phone-line-Uk-Internet-141103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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