February 16, 2004, I noticed two charges on my bank account that I was unfamiliar with. I spoke to the bank about the charges, which included a $70.00 and a $35.00 charge from Warner HealthCare. Having to wait until the charges cleared my account, I called the phone in reference to the company who with out my authorization made the charges. I immediately spoke to a representative who acted like he was completely puzzled about the situation. I informed him that I did order the supposable FREE trail sample and declined to purchase any future orders of the product.
The representative informed me that I had called on February 16th to request an order of the product, which I strongly disputed that I had not called and that I was very upset that this information was falsely placed under my name. He also informed me that when I first placed an order for the free sample, I was told that I was automatically signed up for the healthcare service, which would automatically send me the product (which supposedly was sent out the 16th) and bill to bank account. I told him that I was not informed of such information and he said that maybe I just did not hear the other representative tell me.
Getting madder by the minute, I insisted that my name and information was completely removed from their files and that I wanted my money return immediately. He went on to tell me that I would have to send a fax saying that I requested the free sample and have tried it? I don't understand what the purpose of this is. Only after I return product that was shipped out the 16th back to the company of course unopened will they redeposit the charges to my account.
No Problem but why do I not believe him? This whole situation has all ready caused me financial problems and I fear that the checks that I sent out for my regular bills are going to bounce. I am a single mother financially barely getting by as it is without having to worry about a company ripping me off of my hard early money.
Bottom line is that Warner HealthCare, Inc has falsely authorized the continuance of the purchase of their product under my name. Falsified information under my name and at this time, and in my opinion, has stolen $105.00 from my bank account.
A word of WARNING to everyone, do not call or order anything from this company because they will, without your authorization steal from your bank account if you give them your account number. They will set up and account under your name, falsify information under your name and be dishonest about it. If you are a victim of this company, PLEASE file a complaint. They need to be stopped!
EXTREMLEY MAD IN OHIO