- Report: #777673
Report - Rebuttal - Arbitrate
Complaint Review: Warranty Direct
Warranty Direct9115 Harris Corners Parkway #350, Charlotte NC Mclean, Virginia United States of America
Warranty Direct Interstate National Dealer Services -All one bad company-Ripped Off here Mclean, Virginia
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Labor time 5 hours to break it down and them the inspector came out again after a few days only to confirm yes it was what the repair facility stated was wrong w/ it was not due to my neglect or poor maintenance since no sludge was found and then determined that it was due to normal wear and tear. My X5 has 124,000 miles had 121,000 miles when I bought the warranty and the reason I purchased was my concern that my vehicle is so old parts will go bad and they assured me it would be covered. Did not tell me normal wear and tear is covered. Only if the part is defective will it be covered. What???? So they will not give me a full refund of my warranty and out $5,400. and 2 weeks going on 3 of not having a car. BEWARE of this company who goes by 3 names-all the same scam group.
This report was posted on Ripoff Report on 09/16/2011 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Warranty-Direct/Mclean-Virginia-22101/Warranty-Direct-Interstate-National-Dealer-Services-All-one-bad-company-Ripped-Off-here-777673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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