- Report: #190392
Report - Rebuttal - Arbitrate
Complaint Review: Washington Mutual Bank - Providian
Washington Mutual Bank - Providianprovidian.com Internet U.S.A.
Providian - Washington Mutual Bank ripoff Balance Transfer wasn't 0 % as advertised Dallas Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called and spoke to a gentleman with broken English ( I won't even go there) and he explained that the charge was a one time charge on the bill. I told him I signed up on the internet and my account was to be Zero % across the board . He checked with someone and he agreed and at that time I asked him to check last month. He did and found a charge on there as well. My question then was if it was a one time charge why is there a charge back then too. He could not answer that and agreed to take off the added interest as well. I got the usual response ,2/3 billing cycles before you see it.
Not once did he bring up that my account that I signed up for was not Zero %.
Fastforward to My statement for 4/17/06 this has a 9.74% not 9.24% finance charge on the Balance Transfer. I called and spoke to 2 supervisors who are now telling me that the other agent was wrong and should have informed me that I had not signed up for Zero % on Balance transfers. They gave me credit for the last time.
Folks I have never paid interest for 6 yrs on balance transfers and when I get an offer I read it pretty carefully before I jump. Unfortunately for me I didn't keep the promo letter I got in the mail with the Reservation Number on it which I used to sign up on the internet. It would be interesting to know if it happened to anyone else out there
Clarence, New York
This report was posted on Ripoff Report on 05/07/2006 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Washington-Mutual-Bank-Providian/internet/Providian-Washington-Mutual-Bank-ripoff-Balance-Transfer-wasnt-0-as-advertised-Dallas-190392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.