- Report: #440146
Report - Rebuttal - Arbitrate
Complaint Review: Washington Mutual Bank
Washington Mutual Bank5950 Glades Rd Boca Raton, Florida U.S.A.
Washington Mutual Bank - Louis Patsalos (Personal Financial Representative) THE FLAWED WASHINGTON MUTUAL BRANCH Boca Raton Florida
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If Mr. Patsalos did not confirm to me that my check had been stopped, I would have withdrawn ALL MY MONEY OUT OF MY ACCOUNT.
I then left the bank after my confirmation.
On October 16th, I went to the bank to take money out of my account, and saw in my receipt that $800 had been WITHDRAWN from my account. I then sat with the assistant manager of the Glades Rd. branch by the name of Reynold Camejo who said to me, "this is the online washington mutual's responsibility, this is a completely different department, I am sorry but we are not responsible."
I then had the bank print out a HISTORY SHEET, in which I have proof that a service charge of $15 was withdrawn from my account, confirming my stop payment on THAT PARTICULAR CHECK. And that service charge was PRIOR to the withdrawal of $800.
On top of it all, Renay Ricart went to THAT PARTICULAR BRANCH: 5950 GLADES RD. to cash that check. So, while Mr. Patsalos maybe could have taken the time to tell the tellers that check number 131, from Chelsey is not to be cashed, if brought to this branch. But instead, Mr. Patsalos gave me FALSE INFORMATION. And I should be credited that $800, when the error is on the bank's part, not mine.
I did everything right. I printed out a confirmation, I confirmed it at the bank, and two days later, that check was cashed.
I WANT MY MONEY BACK!
boca raton, Florida
This report was posted on Ripoff Report on 04/02/2009 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Washington-Mutual-Bank/Boca-Raton-Florida-33431/Washington-Mutual-Bank-Louis-Patsalos-Personal-Financial-Representative-THE-FLAWED-WAS-440146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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