• Report: #348070

Complaint Review: Washington Mutual Bank

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  • Submitted: Sun, July 06, 2008
  • Updated: Thu, July 10, 2008

  • Reported By:woodlake California
Washington Mutual Bank
www.wamu.com Nationwide U.S.A.

Washington Mutual Bank thieves and liars Internet nationwide

*Consumer Comment: NOT a criminal action

*Consumer Comment: Let's start a class-action criminal action!

*Consumer Comment: Questions...

*Consumer Comment: Class Action Tried and Failed

*Consumer Suggestion: Class action Lawsuit against Washington Mutual is long overdue.

*Consumer Suggestion: Class action Lawsuit against Washington Mutual is long overdue.

*Consumer Suggestion: Class action Lawsuit against Washington Mutual is long overdue.

*Consumer Suggestion: Class action Lawsuit against Washington Mutual is long overdue.

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The month of June,2008 I got down to $1.20 in my bank account with Wamu. Then I charged $1.01 and that left me with $.19. I checked my account on line twice and it gave a balance of $.19. Now, I charge $ 52 and over draft. But, I check my account the next day and they changed the order of the charges and now I have 2 overdrafts instead of the 1. I complained and they stand by the way it was fraudulantly stated. I understand this happens to a lot of people. I just wish I had copied the first balanced so I could sue and win. There needs to be a watchdog group for banks.

ron
woodlake, California
U.S.A.

This report was posted on Ripoff Report on 07/06/2008 08:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Washington-Mutual-Bank/nationwide/Washington-Mutual-Bank-thieves-and-liars-Internet-nationwide-348070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

NOT a criminal action

AUTHOR: Gasl - (U.S.A.)

It's funny how JG seems to think that the bank is doing the OP a favor for paying this. Overdraft protection is NOT a favor, it's a SERVICE and a very EXPENSIVE one!!!

The OP did not complain about the NSF charge on the $52 withdrawal, he complained about the other NSF on the $1.20, which was done before. And he's right!!
The fact that banks post from the higher amount to the lowest is a poor excuse for them to charge extra NSF fees, these transaction are done via computers and almost everything done through a computer has a timestamp on it. It doesn't matter what time it posts, if the bank wanted to, they could easily get a report that shows what time and where the card was swiped. They CHOOSE not to do it and just arrange them in any way it is more convenient and lucrative for them!!

The to the OP: this is partially your fault for not keeping proper records. If you kept the receipts for your 2 debit card transactions, they would probably also have a timestamp on them, you could take that to small claims court and show that the higher transaction was done after the lower one and as far as you are concerned, you still had money in the account when you made that transaction.

The fact that the bank or the merchant chose to post it later is something completely out of your control and you should not be penalized for it. I think you have a case there.
Now whether you'd want to go through all this trouble for 30 bucks is another story. Most customers don't, so banks get away with it. Bottom line is: ALWAYS keep receipts for all your ATM/debit card transactions until you made sure they cleared correctly in the bank.
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#2 Consumer Comment

Let's start a class-action criminal action!

AUTHOR: J G Shrugged - (U.S.A.)

OP, you admitted making a charge *knowingly* when you had insufficient funds. If you had written a check instead of an electronic payment, the check may have bounced and you would be subject to criminal penalties.

But it's the bank's fault because they charged you 2 fees instead of one. I think when the OCC changes the regs shortly re: NSF/Unavail Funds Fees, you'll see the banks resume rejecting charges. Hey maybe they'll bring back the "retrieve card and destroy" message for those who try to overdraft their debit check cards! Then we'll get lots of people posting

"Bank So and So ripoff - rejected my card when I had deposited a check earlier that day" "embarasssed me at the store when they cut up my card in front of everyone" "I couldn't buy my triple venti mocha that they had made and they called the cops like I was stealing or something"
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#3 Consumer Comment

Questions...

AUTHOR: Striderq - (U.S.A.)

Did the $1.01 'post' before you made the $52 charge? Or was it still on hold? If it had posted and then you did the $52, then yes I agree this would be a rip off. But if it was still on hold and you charged the $52, then no rip off. WAMU, like every other bank, posts from largest to smallest. Even though the $52 was done later, if they were processed the same day the $52 would post first. If the $1.01 was still on hold and you spent the $52, then you got an unavailable funds fee. So what was the exact status of the $1.01 when you spent the $52?
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#4 Consumer Comment

Class Action Tried and Failed

AUTHOR: Jim - (U.S.A.)

Anyone who keeps $1.20 in an account deserves what they get. Banks post transactions in order highest to lowest. If you spent the $1.01, and then decided to spend $52 on your debit card - you're going to have 2 overdrafts. If you want to keep more of your money, you'll shred that debit card and never use it for anything except taking money out of an ATM.
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#5 Consumer Suggestion

Class action Lawsuit against Washington Mutual is long overdue.

AUTHOR: Alexander - (U.S.A.)

You can file a complaint with Better Business Bureau who rates WAMU with a "D" which might help. Also OTS, Office of Thrift Supervision, who oversees Wamu and your Congressman, all of them will add pressure to them, but honestly they do not care and they will continue to rip people off. Most of my friends already have some issues with them and they are all closing their accounts. Only a class action against them will help to slow them down to rip off others.
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#6 Consumer Suggestion

Class action Lawsuit against Washington Mutual is long overdue.

AUTHOR: Alexander - (U.S.A.)

You can file a complaint with Better Business Bureau who rates WAMU with a "D" which might help. Also OTS, Office of Thrift Supervision, who oversees Wamu and your Congressman, all of them will add pressure to them, but honestly they do not care and they will continue to rip people off. Most of my friends already have some issues with them and they are all closing their accounts. Only a class action against them will help to slow them down to rip off others.
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#7 Consumer Suggestion

Class action Lawsuit against Washington Mutual is long overdue.

AUTHOR: Alexander - (U.S.A.)

You can file a complaint with Better Business Bureau who rates WAMU with a "D" which might help. Also OTS, Office of Thrift Supervision, who oversees Wamu and your Congressman, all of them will add pressure to them, but honestly they do not care and they will continue to rip people off. Most of my friends already have some issues with them and they are all closing their accounts. Only a class action against them will help to slow them down to rip off others.
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#8 Consumer Suggestion

Class action Lawsuit against Washington Mutual is long overdue.

AUTHOR: Alexander - (U.S.A.)

You can file a complaint with Better Business Bureau who rates WAMU with a "D" which might help. Also OTS, Office of Thrift Supervision, who oversees Wamu and your Congressman, all of them will add pressure to them, but honestly they do not care and they will continue to rip people off. Most of my friends already have some issues with them and they are all closing their accounts. Only a class action against them will help to slow them down to rip off others.
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