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  • Report: #1036768

Complaint Review: Waste Management

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  • Submitted: Thu, March 21, 2013
  • Updated: Thu, March 21, 2013

  • Reported By: Manager of Eleven Unit Condominium — Providence Rhode Island
Waste Management
101 Fannin, Suite 4000 Houston, Texas United States of America

Waste Management DO NOT SIGN A SERVICE AGREEMENT WITH THIS COMPANY! Houston, Texas

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Waste Management will raise your rates to pick up your garbage every year and also charge you a undocumented fee for "fuel and environmental charge".  For example, WM raised their basic rates to pick up six 96 gallon non toxic waste bins from $144.00 per month to $215.54 per month in just three years.  Their most recent fuel and environmental surcharge was $68.73 bringing the total bill to $284.27 for the month of March, 2013!

From 2012 to 2013, their basic service charge increased 13.9% from $189.27 to the current $215.54.  The fuel and environmental charge went from $57.01 in February, 2013 to $68.73 in March, 2013 or an increase of 20.6% in one month!  

Their Sales Agreement contains so much "fine print" that it requires a lawyer to figure it out.  This company has been prosecuted by the SEC for falsifying their profits to enhance their stock price.  This escalation of basic charges is just another example of their flawed business model.  

Do business with them at your own peril!

This report was posted on Ripoff Report on 03/21/2013 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Waste-Management/Houston-Texas-77002/Waste-Management-DO-NOT-SIGN-A-SERVICE-AGREEMENT-WITH-THIS-COMPANY-Houston-Texas-1036768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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