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  • Report: #1086951

Complaint Review: Watch Repair USA/Adam Carpentieri

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  • Submitted: Tue, September 24, 2013
  • Updated: Wed, September 25, 2013

  • Reported By: Christian — La Grange Texas
Watch Repair USA/Adam Carpentieri
100 North Centre Ave, Suite 304 Rockville Centre, New York USA

Watch Repair USA/Adam Carpentieri Unethical Liars Rockville Centre New York

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I sent my watch to Watch Repairs USa for a simple tack of re-attaching the second hand. The watch itself was in perfect working order.  They sent me an invoice to re-attach the hand and new cannon pinion. They also decided it was a good idea to replace the gaskets and seals.I paid them for the service. 

After weeks of no correspondence and/or update, I finally got them to respond to my queries of the status of my watch after I called them on the phone.  Next I get ANOTHER invoice telling me that the watch now needs a new movement.  How very strange as the watch was working when I sent it to them...

I decided at that point to just ask them to return the watch.  I finally got it back only to discover that the stem was no longer attached to the watch.

I sent an e-mail to Adam Carpentieri and he wrote back to say " You are delirious if you think we broke your watch.  It arrived with clear impact damage".  That is a blatant lie.

I told him I was going to file a report and he's not too happy with that either.

I only hope someone starts a class action suit against these ripoff artists.  I'd like to join.


This report was posted on Ripoff Report on 09/24/2013 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Watch-Repair-USAAdam-Carpentieri/Rockville-Centre-New-York-11570/Watch-Repair-USAAdam-Carpentieri-Unethical-Liars-Rockville-Centre-New-York-1086951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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