- Report: #648780
Report - Rebuttal - Arbitrate
Complaint Review: Water Garden Guy
Water Garden GuyInternet United States of America
Water Garden Guy Sales Race Horses I asked for a refund and was told that he was having medical problems and to be patient. After 2 months, I still haven't received my refund Internet
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I ordered a book on how to install a pond in my backyard. I paid the money and expected a three book package would be sent based upon the sales pitch. Instead I received an e-mail saying that I had bought an e-book and told me how to download it. The e-book is not what I was looking for and the site said that there was a full refund if I wasn't satisfied, so instead of printing the e-book, I immediately asked for a refund. I contacted Scott Trunkett at STrunkett@SalesRaceHorses.com on 7/23/10 for a refund. On 7/24/10, I received an e-mail from Scott saying "No prob, I'm working on it....but have some serious family health issues going on right now..Can you please be patient? Nobody's ever asked for refund, so I have to figure out how to do it." It's now 10/7/10, and I haven't received my refund and Scott does not return my e-mails or phone calls.
This report was posted on Ripoff Report on 10/08/2010 05:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Water-Garden-Guy/internet/Water-Garden-Guy-Sales-Race-Horses-I-asked-for-a-refund-and-was-told-that-he-was-having-me-648780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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