I have contacted these people time and time again over my Versa spa being orange! not one of them know what to do about! They have not even offered to refund me my money. This is a horrible company. I have tanned with them for over a year and you would think that would have some signifigance. As far as Im concerned they treat people as though we are expendable. I have had friends tan here and have similiar complaints. They hire rude girls, who the owner himself has infact admitted to. I compplained about all this all on google, and I was surprised when one of the girls who works there left a review on the place as if she was a customer there, rebuttling my complaint. HOW RUDE! Then the owner got online and left a VERY UNPROFFESSIONAL response! I believe its the worse response any one could have left in the history of complaints. He totally brushed off my complaints with "Im sorry you feel like this" and "Thats besides the point". Typical response from big headed tanning salon chains. They left on google they are planning on opening up a second store! I cant believe any one who would want to put up with these unprofessional little girls who gossip about their customers (the owner says he fired those girls, but obviously he HIRES them TOO!), their prices are not reasonable they are lousy, tanning shouldnt be so expensive! The owner told me on google he would give me a discount, yet the same day he puts out a GOOGLE DEAL! THATS NOT A PERSONAL DISCOUNT LIKE HE SAID! Hes a LIAR! Hes a CHEAT! He cheated me out of MY DEAL!
I will NOT be back and I hope anyone thinking about tanning here checks out the other salons in your area!