- Report: #890867
Report - Rebuttal - Arbitrate
Complaint Review: Wave Auto Sound
Wave Auto Sound375 Bristol St #45 costa mesa, California United States of America
Wave Auto Sound Get the estimates in writing or you will be sorry. costa mesa, California
*Author of original report: You can't handle the Truth
*Consumer Comment: You are a babbling idiot..
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He only gave me verbal estimates for parts and usually did not include the labor.
In addition, he sold me a Pioneer GPS/Radio system that he said did voice activation and then I had to return it and pay over $100 more at Amazon to get the upgraded model that does do voice activation. I had to buy the new Pioneer system from Amazon because Tony changed his verbal quote from $300 to upgrade to $500. I paid about $100 more through Amazon.
He also charged me $20 for dash lights plus $89 labor.
Vince, the technician, told me the other technician just forgot to plug in the lights.
He does good work but he needs to give customers written estimates so you know what you are paying for.
This report was posted on Ripoff Report on 05/30/2012 09:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wave-Auto-Sound/costa-mesa-California-92626/Wave-Auto-Sound-Get-the-estimates-in-writing-or-you-will-be-sorry-costa-mesa-Californi-890867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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