• Report: #985402

Complaint Review: Wax Vac

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  • Submitted: Fri, December 21, 2012
  • Updated: Fri, December 21, 2012

  • Reported By: George — Bay Village Ohio United States of America
Wax Vac
26 Barnes Industrial Rd N Wallingsford, Connecticut United States of America

Wax Vac LM Direct Bait & Switch Wallingsford, Connecticut

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After seeing television ad for Wac Vac went on Web site to order. Tried to order promotional advertised item for $10 for 2 units plus S&H. Entered credit card info. Pressed enter and price of $121.83 appeared with no ability to cancel. This appears to be a classic case of "bait and switch".

Immediately (within 15 minutes), emailed Wax Vac to cancel order, two days later got email from customer service that it is to late to cancel and that I can return unit and pay 1/2 S&H which totalled $28.40. Have filed complaint with American Express, they are holding payment. I am refusing to pay S&H and have asked for S&H to cover my expense.


This report was posted on Ripoff Report on 12/21/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wax-Vac/Wallingsford-Connecticut-06494/Wax-Vac-LM-Direct-Bait-Switch-Wallingsford-Connecticut-985402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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