• Report: #1076132

Complaint Review: WaxVac

  • Submitted: Thu, August 15, 2013
  • Updated: Thu, August 15, 2013

  • Reported By: cmyachtie — Halifax Nova Scotia
10303 Norris ave Mississauga, Ontario Canada

WaxVac www.waxvaccustomerservice.ca Junk, NO money back guarantee as promised Mississauga Ontario Canada

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This product looks good in the advertisements on TV but opun reciept really looks cheap and does not function as advertised, it is poor quality junk. For 4 units I was charged $67.79 incl. shipping. We called to take advantage of the money back guarantee and got a return address and paid the return postage of $15.97. Two weeks later the parcel was returned to me as refused and had to pay $12.10 to get the parcel back or post office would destroy it. I was tempted but that meant I was out over $80 and had no product, so I paid the $12.10 and called customer service and explained my problem and all they offered in return was a $20 credit if I agreed to keep the product, or I could pay postage again and return it to the US  address  and had to pay an addtional $30. for postage and then IF they accepted it there AND provided me a credit of $50. for the product which by this time I am doubtful of they would AND I still would be out of pocket approx. $75. for all the postage and handling. SO ... reluctantly after arguing on the phone with two different "supervisors" decided to take the $20 and lick my wounds. NEVER buy anything from these people!!!!

This report was posted on Ripoff Report on 08/15/2013 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/WaxVac/Mississauga-Ontario-L5V-0B4/WaxVac-wwwwaxvaccustomerserviceca-Junk-NO-money-back-guarantee-as-promised-Mississauga-1076132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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