WaxVac I errored on my order via telephone. When I called back immediately they would not correct my order Wallingford, Connecticut

This company's automated ordering process via telephone is rediculous. They run you through menu after menu of offers and make it very confusing as to what they are referring to. The offer was, buy one get one free, after all of the menu scripts they asked how many I wanted I replied the two...meaning the offer of buy one get one free. After getting off of the phone I called back to make sure that I didnt' order wrong. I was told that I probably made a purchase of four. I told the person I only wanted two but she couldn't correct the order.

She said I could just return the order I didn't want. When I received the product I called to send the product back but got a different story from the customer service. The person I spoke to the day I ordered didn't tell me that the shipping and handling was so expensive (never disclosed either) and that I would only be refunded part of the cost. This is purely deceptive selling and they should be investigated for their selling techniques. My shipping and handling was outlandish. I got ripped off!!!