I had invested some money into buying the waxvac for the whole family for Christmas. I mostly wanted one for myself since doctors were telling to not to use Q-tips but that I had to much wax in my ears, so I thought I finally found a solution.
I started off only buying one for myself and then I was going to buy more for my family if it worked. I put all my information in for billing and then it came up with different charges. In the end I ended up spending $88.88 for the product, which I thought was high but maybe worth it if it worked. Shipped was twice the price of the product, that is not suppose to happen when buying products. When I received the product I found out I got two instead of one.
I buy allot of things online and never seen such a ripoff. It was cheaply made, they made you pay extra for different speeds that did not work. The whole thing did not work. It just sucks air, nothing else, definitely not wax.
I finally got a hold of customer service. At first they seemed nice, but they wanted to keep my money and me keep their product. Not what I wanted. I wanted to send it back and I wanted all my money back. They said they could give me my money back for the product, but not the shipping because it was sent. I think I should not have to pay for such high shipping for something that did not even work. So I did not even get half my money back, and I have nothing to show for my money. I spent almost $45.00 on nothing! Very disappointed and will let everyone know never to buy it.