ED Magedson – Founder
Wayne Dalton Garage Doors4910 Moline St. Denver, Co. , Select State/Province USA
Wayne Dalton Garage Doors Inferior quality products and very poorly run company Denver, Co. Colorado
I have owned my garage door repair and replacement business in rural Colorado for several years. This is written as a warning to consumers who are in the need of a garage door to avoid purchasing Wayne Dalton garage doors. These doors are among the poorest of quality and design in the garage door industry. Folks, there is a reason these are the biggest selling garage doors purchased thru big box hardware stores. Wayne Dalton sells these things by the trainload to big box retailers who in turn mark up the profit margin and sell you a piece of junk which will be in a landfill within 8 years. The Torquemaster lift system is a pathetic joke, and will break, as do all lift/counterbalance systems of garage doors. A professional quality garage door with a true torsion spring system, will cost appx. $170 to replace the springs when needed. That's labor and parts total price. That is a fraction of the cost for the parts necessary after a Torquemaster junksystem breaks. Please, don't take my word for it. Call anyone in the garage door repair business and find out for yourself. I recently attempted to help one of my customers, whose door was installed in when her house was constructed. This door is a Waynemark 8000 RP with a broken Torquemaster. It would take entirely too long to write about all the wasted time and effort attempting to aquire the necessary parts thru Lowes, Home Depot, and the Wayne Dalton distribution center in Denver. I'll just jump to the end of the debacle and say that Wayne Dalton Corp. is conserned not with the end user of the junk they pollute landfills with. If you are not a retailer of their products, you have no right to their time or assistance.
This report was posted on Ripoff Report on 09/25/2013 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wayne-Dalton-Garage-Doors/Select-StateProvince/Wayne-Dalton-Garage-Doors-Inferior-quality-products-and-very-poorly-run-company-Denver-C-1087194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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